My - Research Manager - Metrixlab

7 days ago

Kuala Lumpur, Malaysia MetixLab Malaysia Full time

**About Us**

MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand tracking, and packaging to e-commerce optimization, MetrixLab’s range of solution suites adapts to fit all types of budgets, timelines and business needs.

Active in more than 90 countries, MetrixLab is a proud partner to more than half of the world’s top 100 brands and is a **part of the Toluna group.**

**Introduction**

To complete our team in SouthEast Asia, we are looking for a Research Manager to join our SEA team.

The Research Manager is responsible for coordinating and executing market research studies. This includes project scheduling and execution; questionnaire preparation and assistance with project design; reporting and analysis; client management; and serving as a liaison with internal and external operations teams.

**Roles & Responsibilities**
- End-to-end management of research projects - work on various research instruments, moderation, analysis, report writing, presentation, project management, etc.
- Responsible for supporting both regional and country projects/ team.
- Think of and implement new and innovative research techniques and methodologies, online research that best address the research requirement.
- Collaborate and coordinate with both internal and external teams - field and operations teams, moderators, and consultants, etc.
- Negotiate costs with external vendors, suppliers, moderators.
- Manage client relationships and expectations through quality service delivery.
- Independently manage standardized as well as customized studies. Manage more complex studies in collaboration with Qualitative Directors.

**Skills and Experience**
- At least 5 - 7 years in qualitative consumer research, brand strategy.
- A demonstrated record in conducting end-to-end research independently.
- Experience in using various technology platforms for both online synchronous and asynchronous Qualitative research.
- You are curious, open-minded, have a love for details while keeping in mind the bigger picture.
- Excellent communication skills, ability to translate data from a diverse array of inputs and crafting a cohesive, compelling narrative.
- A degree in relevant field (advanced degree preferred) - Can also include Journalism, Sociology, Psychology, Anthropology, Media & communication, Design, etc.

**What We Offer**

At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.

We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.
- Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal, and diverse workplace. One small way we’re focused on moving ourselves - and the world
- forward._
- With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age, or ability._

Join our global team. We welcome big thinking and reward great work.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

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