Cashier (Female)

We are looking for an efficient, courteous cashier who possesses excellent customer service skills. The cashier will scan the customer’s selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location. You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace.

**Responsibilities**:

- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
- Operating POS, cash registers, and other electronics.
- Balancing the cash register and generating reports for credit and debit sales.
- Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
- Processing refunds and exchanges, resolving complaints.
- Maintaining a clean workspace.
- Attention to detail.
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
- Inform customers about the day’s specials.
- Offer menu recommendations upon request.
- Up-sell additional products when appropriate.
- Communicate order details to the Kitchen Staff.
- Serve food and drink orders.
- Check dishes and kitchenware for cleanliness and presentation and report any problems.
- Deliver checks and collect bill payments.
- Carry dirty plates, glasses and silverware to kitchen for cleaning.
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
- Follow all relevant health department regulations.
- Provide excellent customer service to guests.

**Requirements and Skills**
- Customer service or cashier experience.
- Ability to handle transactions accurately and responsibly.
- High level of energy with strong customer service skills.
- Basic math and computer skills.
- Attention to detail.
- Helpful, courteous approach to resolving complaints.
- Hands-on experience with cash register and ordering information system (POS).
- Attentiveness and patience for customers.
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
- Active listening and effective communication skills.
- Team spirit Flexibility to work in shifts.
- High school diploma; food safety training is a plus.

**Salary**: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Free parking
- Meal provided
- Opportunities for promotion

Supplemental pay types:

- Performance bonus