Solution Architect

**Title: Solution Architect (IT Infrastructure - Modern Workplace) (Contract)**

**Location: Kuala Lumpur, Malaysia (Onsite)**

**Experience: 7-15 Years**

The Solution Architect is responsible for planning, overseeing and leading solution designs from ideation through to completion. This role requires specializing in IT Infrastructure & Security technologies, you will be responsible for designing comprehensive technical solutions on Modern Workplace & Mobility. You will collaborate with IT Project Manager, solution vendors, partners, cross-functional teams, including stakeholders from various business line, to ensure successful solution design aligned with business requirements. Your expertise in solution design & architecture and technical leadership will be vital in driving the successful delivery of solutions.

The Solution Architect will be part of PMO delivery team responsible for driving infrastructure & security roadmap to the modern workplace designed, verify the solution reliability and transformation projects.

**Key Responsibilities**:

- Understand business requirements and objectives of the modern workplace roadmap and projects, and map these into IT Infrastructure & Cybersecurity technologies for implementation.
- Design and architect IT Infrastructure modern workplace solutions, including end-user workstation transformation from Windows 10 to Windows 11, device hardening, security baselines, user profile management, device management, configuration management, hardware/software compatibility with asset lifecycle methodology, and implementation of OKTA, MFA, and authenticators.
- Verify existing domain structure setup on Azure AD, server infrastructure, network architecture, and security components to ensure alignment with modern workplace implementation principles.
- Accountable for detailed component specifications and translating these into detailed designs for implementation.
- Create or review High-Level Designs (HLD) and Low-Level Designs (LLD) to ensure adherence to technology standards.
- Collaborate with stakeholders to provide technical solutions and guidance during project implementation phases.
- Conduct feasibility studies and risk assessments to identify potential technical challenges and propose mitigation strategies.
- Conduct proof of concepts to define technology direction.
- Evaluate and select appropriate technologies, platforms, and tools to meet project requirements in the IT Infrastructure domain.
- Create and maintain all solution architecture and delivery artifacts, including infrastructure diagrams, technical specifications, and configurations. Document information into required runbooks.
- Foster a collaborative and positive team environment, promoting effective communication and problem-solving across infrastructure projects.
- Define and drive quality standards across solution design and delivery.
- Design and implement identity and access management solutions, including role-based access controls and privileged access management. Ensure secure authentication and authorization mechanisms, including Multi-Factor Authentication (MFA).
- Implement data classification and labeling frameworks to ensure data security and compliance.
- Utilize endpoint analytics tools to monitor and optimize device performance and user experience.
- Implement and manage policies for service accounts, ensuring they adhere to security best practices. Regularly review and audit service account usage to prevent unauthorized access.
- Develop and enforce mobile device management (MDM) policies for non-Windows devices, ensuring seamless integration of mobile devices into the end-user computing environment.
- Design and implement disaster recovery and business continuity plans for end-user computing environments. Regularly test and update plans to ensure preparedness for potential disruptions.
- Automate AD reporting tasks, providing regular reports on health, object status, and other relevant metrics.
- Conduct AD vulnerability assessments and remediate identified critical and high-risk vulnerabilities.
- Analyze and upgrade Forest/Domain functional levels from current versions to newer, compatible versions.
- Consolidate Forest/Domain structures to optimize Active Directory environments.

**Required Work Experience**:
**Qualifications**
- Bachelor's or master's degree in computer science, Information Technology, or a related field.
- Strong knowledge of IT infrastructure principles, Azure Cloud domain design, network architecture, server infrastructure, end-user computing, and cybersecurity tools and infrastructure.

**Experience and Skills**:

- Proven experience as a Solution Architect, designing and implementing IT Infrastructure & IT end-user - Modern Workplace architecture, and collaboration solutions in projects.
- Extensive experience with Microsoft's modern workplace toolset, including Office 365, Windows, and deployment tools such as Identity with Azure Active Directory Premium, Intu