Service Consultant
1 week ago
**Role Overview**:
This role requires the individual to work independently and as part of a team. Coordination of the Reception and contribute to membership sales. The responsibility of the Service Consultant is to achieve his / her personal agreed monthly sales targets in line with company objectives.
You will work in a demanding environment as part of a small team, dealing with all inquiries both in-person and over the telephone.
**Responsibilities**:
- Manning and handling calls, inquire, feedback from guests and members professionally
- To administrate the membership data-base, recording all necessary information
- To perform the cashing up duties at the end of your shift and perform duties as required
- Accurately cash up at the end of your shift and account for all transactions during your shift
- Plan and execute sales campaign to achieve and surpass monthly target in line with the company objectives to maximize retention of our members
- Prospects for qualified leads and create traffic through mailers, referrals, outreach, etc
- Determine prospect’s goals and motivation and ensure updated product knowledge at all times
- including all the benefits, facilities, and services offered by your club
- Maintain up to date pricelists and ensure a clear understanding of membership fees and features for all memberships offered by your club
- To conduct a club tour for a new member
- Completed all new member contracts in accordance with company standards and communicate all rules and regulations of the club to all members
- Ensure you meet all goals and targets specified on a daily and monthly basis
Your goal is to provide a professional service to our guests and members; at the same time generate as many business opportunities as possible in the form of leads and contacts with a view to achieving sales targets.
**Job Types**: Full-time, Permanent
Pay: RM3,000.00 - RM6,000.00 per month
**Benefits**:
- Free parking
- Gym membership
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Performance bonus
**Experience**:
- Sales: 1 year (preferred)
Expected Start Date: 02/01/2025
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