Account Services
2 weeks ago
**Job description**
**Role: Account Services (Onboarding) Ops Analyst**
**Job Overview**:
**Key Responsibilities**:
- Support day-to-day operational activities in the Onboarding processes.
- Consistently perform eKYC processing.
- Review name screening alerts, exercising sound judgment, and ensuring timely alert closures.
- Conduct Customer Due Diligence (CDD) documentation and reviews for Retail Consumers with high standards (e.g., consistency, process adherence, productivity), focusing on new client onboarding reviews.
- Send outbound requests for information and track progress to ensure timely case closures.
- Ensure compliance with the Bank’s standards and regulatory requirements.
- Perform other ad-hoc duties as assigned.
**Qualifications & Experience**:
- Minimum of 3 years’ relevant experience in AML/CFT roles within a Regulated Financial Institution, with hands-on experience in Onboarding, Name Screening, and/or Customer Due Diligence for consumer retail or small & medium enterprise banking segments.
- Minimum of a bachelor’s degree or equivalent from a recognized university.
- Strong knowledge of MAS regulations on AML/CFT/Sanctions related to CDD requirements.
- Good communication skills, with the ability to clearly articulate facts, processes, and policies to stakeholders.
- Ability to work in shift-based hours.
**Job Type**: Contract
Contract length: 12 months
Pay: RM3,500.00 - RM4,500.00 per month
**Benefits**:
- Opportunities for promotion
Work Location: In person
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