Store Manager
3 days ago
**KEY RESPONSIBILITIES**:
- Responsible to assign tasks to the employees and schedule their work hours and shifts
- Monitor employee work habits and ensure that the tasks are completed in a timely manner
- Responsible to conduct the performance reviews for the employees
- Write up reports on employee behaviour and customer complaints
- Motivate employees and offer incentives to boost employees’ work performance
- Responsible to train new employees and ensure they are well equipped to perform their tasks
- Oversee the daily tasks, cash flow and expenses
- Ensuring that the outlet is presentable, tidy and clean at all times
- Maintain a clean and organized work area
- Ensure that the outlet is a welcoming place for customers in a retail setting
- Ensure that the customers are satisfied and able to find what they are looking for
- Responsible to educate the customers on the product line
- Restock the merchandise and ensure that the receiving and storage of products/merchandise are stored and recorded properly. All inventory must be accounted for
- Ensure that the daily sales goals are met
- Ensure that proper cash handling procedures are in place and observed at all times
- Respond quickly and practically to any emergencies, crises or unexpected problems during the shift
- Process paperwork for HR or upper management as required
**JOB REQUIREMENTS**:
- Working experience in selling wines is a must
- Able to work well with a team
- Exhibits strong interpersonal skills and customer service skills
- Able to maintain professional but friendly demeanour
- Possess physical strength necessary to move and restock merchandise or products in the stores and warehouses
- Demonstrate familiarity with basic computer programs, e.g. Word and Excel
- Good time management and has attention to detail
- Capable of disciplining or reprimanding employees when necessary
- Responds calmly and professionally to emergencies, angry customers or any other stressful situations in the workplace
- Demonstrate the ability to multitask on a daily basis
- Exhibits a broad familiarity with the products and organization of a store
Pay: RM4,100.00 - RM4,800.00 per month
Schedule:
- Rotational shift
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