Internship for Customer Service Management

23 hours ago

Johor Bahru, Malaysia Thong Yee Thong Reflexology Full time

**What you'll be doing**
- Resolving customer issues and concerns in a timely and efficient manner
- Maintaining accurate records and documentation of customer interactions (Using system Tunai)
- Collaborating with cross-functional teams to ensure seamless customer service delivery
- Providing feedback and recommendations to management to improve customer satisfaction

**What we're looking for**
- Strong communication and interpersonal skills, with the ability to interact with customers effectively
- Excellent problem-solving and critical thinking skills to address customer inquiries and concerns
- Passion for delivering exceptional customer service and a genuine desire to help others
- Ability to work as part of a team and contribute to a positive work environment
- Proficiency in English and Bahasa Malaysia, both spoken and written

**Job Types**: Permanent, Internship
Contract length: 3 months

Pay: RM600.00 - RM800.00 per month

Expected Start Date: 07/01/2025

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