Customer Service
2 weeks ago
**Requirements**
- Proven proficiency in written and spoken Mandarin
- Minimum secondary school education; diploma in Business Administration or related field preferred
- 1-2 years of experience in customer service or administrative roles
- Strong communication and organizational skills
- Ability to multitask and prioritize in a fast-paced environment
- Customer-oriented attitude with a problem-solving mindset
**Responsibility**
- Process orders, track shipments, and update customer records
- Resolve customer issues and complaints in a timely and professional manner
- Coordinate with internal teams to ensure timely deliveries and quality service
- Prepare and maintain reports related to customer service performance
- Assist in managing customer accounts and updating details as needed
- Ensure customer satisfaction by providing excellent service and support
- Support the sales team in customer communications and order management
**Benefits**
- Basic Salary RM1,700-RM2,500 + Other Allowances + SOCSO, EPF & EIS
- Constant career growth and a reputable company in the logistics industry are the trends and necessary services nowadays.
- 6 working days only (Monday - Saturday: 9:00 am - 6:00 pm)
- Parking fees (After Probation)
- Meal allowance every Saturday.
- Annual bonus.
- Training provided.
- Company trips & team building.
**Additional Benefits**
- Allowance Provided
- EPF / SOCSO / PCB
- Training Provided
- Medical and Hospitalisation Leave
- Annual Leave
- Annual Bonus
- Performance Bonus
- Company Trip
**Job Types**: Full-time, Permanent
Pay: RM1,700.00 - RM2,500.00 per month
**Benefits**:
- Additional leave
- Free parking
- Maternity leave
- Parental leave
- Professional development
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
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