Area Assistant Manager

1 week ago

Kuala Lumpur, Malaysia Rongsheng Food Sdn Bhd Full time

_**Operational Management**:_
- Proactively contribute to the formulation and direction of the hospitality strategy.
- Implement projects and trials for the area.
- Manage payroll budgets in line with area sales performance.
- Achieve stock control targets and prevent financial loss.
- Liaise with procurement and logistic teams for stock supply optimization.
- Identify underperforming outlets and develop business plans to address issues.
- **Customer Service and Sales**:_
- Support customer service activities to optimize sales performance and customer satisfaction.
- Communicate business and area objectives to outlet managers.
- Support the delivery of marketing campaigns.
- Encourage restaurant managers to seek knowledge of competitor activity and local market conditions.
- **Compliance and Standards**:_
- Ensure outlets adhere to compliance requirements, company policies, and procedures.
- Ensure restaurant presentation (cleanliness, maintenance, service) reflects brand image.
- Provide constructive feedback on standard operational procedures.
- **Staff Management and Development**:_
- Recruit and implement induction programs for new managers.
- Manage performance and development of restaurant managers.
- Plan for succession in the area and identify individuals for development and growth.
- Create a positive environment for stable retention and reduced turnover.
- **Financial Management**:_
- Effectively manage the P&L within allocated budget for profitable performance.
- Monitor ongoing performance needs and KPI objectives within the area.
- To achieve area COGS targets as directed by Company.
- To minimize stock loss targets as directed by the Company.
- To achieve budget targets in line with Area sales performance.[DB1]
- **Communication and Networking**:_
- Develop an effective network of communication across the area.
- Collaborate with GM/CEO on branch acquisition, relocation, and disposal opportunities.
- **Safety and Compliance**:_
- Ensure compliance with safety standards and regulations in operational activities.
- **OTHERS**_
- Any other responsibilities that assigned by superior.

**Skills & Specifications**:

- Ability to manage and develop a positive and productive operation team
- Good communication
- Demonstrable and strong business acumen
- Highly organized with the ability to adapt quickly to strategic change.

**Requirements**:

- Possess at least a Diploma in Food & Beverage Services Management/Business Administration qualification or equivalent.
- At least 2 years of working experience in the same capacity.
- Experience in developing team members to realize their full potential.
- Experience in setting up new outlet will be an advantage.
- Good business acumen and excellent communication skills.
- Proficient in both spoken and written English and Mandarin is a must, ability to communicate in and Bahasa Malaysia is preferred.

**Job Types**: Full-time, Permanent

Pay: RM4,200.00 - RM4,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Weekend jobs

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Language**:

- Mandarin (required)

Willingness to travel:

- 50% (preferred)

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