Accounts Assistant

2 days ago

Johor Bahru, Malaysia Holiday Inn Express and Suites Full time

Ensure adherence to the hotel’s credit policy
- Reports directly to and communicates with the Director of Finance and Business Support on all matters pertaining to credit and collection of guest and city ledger accounts
- Cooperates, coordinates and communicates with guests and other departments in matters concerning issuance of credit, follow up outstanding accounts and assisting with credit requirements
- Liaises closely with the City Ledger Supervisor in reviewing and maintaining the Aged Trial Balance of Accounts Receivable
- Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements
- Reviews city ledger daily for correct postings of charges and take corrective action where necessary
- Monitor and pursue collection of overdue accounts
- Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts
- Respond to and resolve account queries in conjunction with accounts receivable
- Assists in control and collection of outstanding guest and city ledger accounts
- Sent out invoices, debit/credit notes and statement of account to customers promptly.
- Manage queries from customers and follow up on invoice related issues.
- Responsible for sales revenue accounting in accordance with the Corporate’s revenue recognition policies.
- Prepare AR aging reports, and update collection status by monitoring customer account details for non-payments, delayed and other irregularities.
- Manage debt recovery process to meet collection targets, and ensure timely follow-up with customers.
- Promptly communicate to superior for next course of action to speed up resolution and collection for and AR disputes and discrepancies reverted by customers.
- Ensure that receipts are accurately accounted for, and promptly matched against accounts receivables balances.
- Perform account receivable reconciliations
- To check all Daily F&B Revenue and front office revenue All revenue must be in accordance with Finance Policy
- Keys revenue journal and distributes to Outlet Mangers and management
- Ensure promotion related system set up must be in accordance with Finance Policy
- Review all rebates and miscellaneous charges are supported by documentation detailing the charges. All rebate credits must be in accordance with Finance Policy. The rebate credits, miscellaneous charges and paid outs must be summarized and sent to the Finance Manager and General Manager for review daily
- Ensures that programs involving coupons, certificates, and vouchers are adequately controlled and safeguards are in place
- Audits daily collection of the General Cashiers Summary against the bank in slip
- Audits and reconciles advance payments and ensures payments have been applied
- Reconciles revenues on a daily basis via back up page
- Performs various special projects as requested and assigned by management

Pay: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Additional leave
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Work Location: In person

Application Deadline: 09/30/2025
Expected Start Date: 09/15/2025

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