Cb Ib Operations

**CB IB Operations - Branch Operations Operator - NCT**: **Job ID**:R0401820 **Full/Part-Time**:Full-time **Regular/Temporary**:Regular **Listed**:2025-08-29 **Location**:Kuala Lumpur **Position Overview**: **Details of the Division and Team**: The Branch Operations Operator is responsible for ensuring timely, complete, and accurate processing of relevant information, including performing all relevant controls within own area of responsibility. They undertake time critical, complex, or regulated tasks and must ensure the timely escalation of operational, regulatory, and other risks to the line manager and functional leads as appropriate. The Branch Operations Operator may also be responsible for building and managing relationships with the front office and other internal and external parties at an appropriate level, in particular around the more time critical, complex or regulated tasks. **What we will offer you**: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center. **You can expect**: - Flexible work arrangement - Corporate group insurance - EAP - free and confidential counseling, online work-life resources - Comprehensive leave benefits **Your key responsibilities**: **Instruction Management** Daily Functions: - Record and process HRM as per Key Operation Procedure (KOD) - Delegate/send the instruction to respective team/Department - Monitor Repair queue and Input manual instruction in dbTrader and submit for approval under 4 eyes check - Capture all manual instruction in excel for KRI record and report to Manager - Ensure swift and non-swift instruction send to respective team via MIU and EOD reconciliation - Create Securities ID/ISIN for new ISIN - Ensure Repair queue clear at EOD - Attend internal and external client queries - Ensure send EOD report to Head of Global Securities Operation - Ensure daily task is completed and attend DB checklist daily without fail - Ensure clean desk policy followed - Keep DB and client information confidential Monthly Functions: - Prepare and Submit Stamp Duty Listing to Finance - Ensure Unit Trust record match with client - Reconciliation report send by Internal TLM team **REPORTING** Monthly Reporting - Prepare and submit MIS Report for GCIX - Prepare MIS for GSS and MCD Reporting to be submitted to Finance by BD+3 of new month - Prepare the Monthly AUC (Volume & AUC report) File for reporting to Head of Global Securities Operations - Prepare TSO Volume Input Template Account Receivable - Prepare MIS for Instruction - KRI - Provide DFS & Custody Sharing FX Income to Finance - Prepare samples for manual hotscan to ERT team - Cash Projection Report for Client **BILLING** Monthly Billing - Prepare Transaction, Portfolio Fees and OPE charges for invoices. Collate OPE fees from the relevant team. - Prepare and distribute invoice to all client by 10th Business Days of the month and CSDR penalty upon receive invoice from Agent - Process receipt of invoice payment received via Online banking - Process receipt of invoice payment received in Customer Suspense Payable account - Tag and process invoice payment received via Nostro - Process invoice payment based on client's Standing Instruction - Prepare Outstanding File on monthly basis - Inform Client Services to follow up with clients on outstanding/overdue payment - Prepare and posting of write-off for outstanding bills > 365 days and provisioning for outstanding bills between 180 days to 365 days - Process payment to Bursa Malaysia Depository (7th calendar day) - a) Access Fee WEBCDS terminal - ADM - b) CDS Account Opening - c) CDS Quarterly Fee - d) Annual Subscription Fee ADM - e) ISS fee - f) Transfer fee - Process maintenance fee based on instruction by Business team - Process TLM Nostro charges based on instruction from GCBC - Process payment to LGC Agent upon receipt of invoice - Prepare and submit e-invoice data to LHDN on 7th calendar day. Daily - Ensure daily task is completed and tick DB checklist - Prepare Cash Projection twice a day and send to client timely. Connect with internal parties and ensure accuracy the data provided by the team before send to client. **STATIC DATA MAINTENANCE** - Perform SECM Creation - Perform Counterparty Creation - Billing system maintenance **OTHER DUTIES** - Other duties/ad hoc project that may be assigned by the management/bank - Update KOP to incorporate changes within process chain for upload to DB Intranet - Ensure completeness, check and control are in place in for billing processing, reconciliations, instruction managements and other functions that may assigned to the team. **Your skills and experience**: - Good communication skills in English (oral and written) - Actively monitor and priorities all task within role to ensure they are comp