IT Executive

Job Purpose

The IT Executive is responsible for supporting the company’s IT operations, ensuring smooth daily functioning of hardware, software, and network systems. This role requires a proactive team player who can balance following direction with bringing in fresh ideas to improve IT efficiency, security, and innovation.

Key Responsibilities
- Provide technical support for hardware, software, and network issues to ensure mínimal downtime.
- Monitor system performance and troubleshoot issues proactively.
- Assist in implementing IT policies, procedures, and security measures.
- Support users by responding to IT-related inquiries and requests.
- Maintain IT inventory and ensure proper documentation of licenses, assets, and system configurations.
- Collaborate with team members to develop and implement IT improvement initiatives.
- Work under guidance of IT Manager/Head, while also contributing innovative ideas and solutions.
- Coordinate with vendors or service providers for IT-related procurement, maintenance, and troubleshooting.
- Support company projects requiring IT involvement, ensuring alignment with business needs.

**Requirements**:

- Bachelor’s Degree in Information Technology, Computer Science, or related field.
- At least 1-3 years of relevant working experience (fresh graduates with strong internship experience may be considered).
- Strong problem-solving skills and ability to troubleshoot technical issues efficiently.
- Proactive and resourceful, with ability to work independently and within a team.
- Excellent communication skills, with ability to explain technical issues to non-technical users.
- Knowledge of networking, system administration, and IT security is an advantage.
- Familiarity with ERP systems, databases, or cloud solutions will be a plus.

Key Attributes
- **Proactive**: anticipates potential IT issues and takes preventive measures.
- **Team Player**: balances following instructions with contributing innovative ideas.
- **Initiative-Driven**: works well under guidance but also steps forward to share improvements.
- **Support-Oriented**: ensures end users feel assisted and empowered through IT solutions.

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Professional development

Work Location: In person