OPPO Experience Master

5 hours ago


Putrajaya, Malaysia Jie Business Sdn Bhd (Formerly known as Oppo Electronics Sdn Bhd) Full time 60,000 - 80,000 per year
  1. OPPO Experience Master (Store Manager)

Job Summary

Leads store operations, drives sales, and ensures customer satisfaction.

Job Responsibilities:

  • Drive and maximize sales performance of the store by improving the competency of sales representatives.
  • Supervise, train, and motivate the sales team to meet company objectives as well as other goals.
  • Analyze market movement and prepare detailed report to provide insight to better marketing opportunity.
  • Deliver excellent service including dealing with customer queries and complaints to ensure high levels of customer satisfaction.
  • Work closely with different departments in planning and execution of in-store events.
  • Monitor and maintain store operation closely to drive operation excellence.
  • Maintain outstanding store condition and visual merchandising standards.

  • Sales Representative

Job Summary

Responsible for promoting and selling company products or services with product knowledge to consumers and generating sales.

Job Responsibilities:

  • Serve customers by selling products and meeting customer needs
  • Develop strong, ongoing relationships with customers
  • Recommend changes in products, service, and policy by evaluating results and competitive developments
  • Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques
  • Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations
  • Contribute to team effort by optimizing the effort to accomplish related results as needed

Job Requirements:

  • Must possess at least Diploma/ Degree in Management, Marketing or equivalent
  • At least 1 year working experience in retail industry field is added advantage.
  • Required language(s): English, Mandarin, and Bahasa Malaysia
  • Proficiency in Microsoft Office includes Excel, Words and Power Point
  • Strong leadership and customer management abilities
  • Excellent communication and interpersonal skills
  • Good planning, negotiation, and organizational skills
  • Able to work in a fast-paced working environment.
  • Working days: 6 days in a week
  • Working Hours: 8-hours shift basis


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