Product Solution Architect

7 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia iSoftStone Full time

Job Overview:

The client's company is rapidly expanding its cloud solutions across global markets and is seeking passionate, curious, and customer-focused individuals to join its
Cloud Solution Architect Team
.

As a
Cloud Solution Architect
, you will gain hands-on experience working alongside seasoned cloud experts to design, document, and present technical solutions that address real-world customer challenges. Whether supporting
Proof of Concept (PoC)
initiatives or
contracted customer engagements
, you will be exposed to a wide range of cloud technologies and cross-functional collaboration. This role plays a key part in ensuring the successful onboarding and adoption of cloud solutions for enterprise customers.

Key Responsibilities:

  • Design and customize
    cloud-based solutions
    for customers, ensuring smooth implementation and successful project delivery.
  • Act as the
    technical liaison
    between customers and the client's company's internal engineering teams, translating business requirements and industry best practices into effective technical solutions.
  • Plan, monitor, and deliver
    PoC, migration, and onboarding projects
    , ensuring alignment with customer objectives and industry standards.
  • Provide
    technical consultation, troubleshooting, and architectural guidance
    , working closely with sales and account teams to support customer engagement and cloud adoption.
  • Provide
    post-sales technical support
    to key customers; participation in weekend or public holiday on-call support may be required on a roster basis.

Job Requirements:

  • Bachelor's degree in
    Computer Science, Information Technology
    , or a related discipline, with
    1–2 years of hands-on experience
    in
    public cloud platforms
    ,
    CDN
    , and/or
    cloud security
    .
  • Solid understanding of cloud concepts, including
    compute, networking, storage, security, and scalability
    .
  • Strong
    communication and presentation skills
    in
    both English and Chinese
    , with the ability to engage effectively with regional and China-based stakeholders.
  • Ability to explain complex technical concepts clearly to both technical and non-technical audiences.
  • Exposure to
    AI technologies
    ,
    scripting or automation languages
    (e.g., Python, Shell), and
    basic project management
    concepts is a strong advantage.
  • Strong problem-solving mindset, customer-oriented attitude, and willingness to learn new technologies.

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