Indoor Sale Coordinator cum Social Media

2 days ago


Malacca, Melaka, Malaysia Xpress Point Management Services Full time 20,000 - 40,000 per year

A. Indoor Sales Coordination

  • Attend to walk-in and call-in customers, provide product information and quotations.
  • Assist customers in selecting suitable tiles based on design, size, and budget preferences.
  • Prepare sales orders, delivery orders, and invoices accurately.
  • Coordinate with warehouse/logistics for stock availability and delivery scheduling.
  • Follow up on quotations and ensure timely order confirmation and payment collection.
  • Maintain proper records of customer inquiries, sales, and inventory movements.
  • Support sales representatives with documentation and after-sales service.
  • Handle customer feedback, complaints, or claims professionally and efficiently.

B. Social Media & Marketing

  • Manage the company's social media platforms (Facebook, Instagram, TikTok, etc.).
  • Create engaging content — including product posts, showroom photos, and videos.
  • Plan and schedule regular postings to increase brand visibility and engagement.
  • Monitor social media messages, comments, and inquiries; respond promptly.
  • Track engagement analytics and suggest improvements for online marketing strategy.
  • Coordinate with management for promotional campaigns, festive sales, or new product launches.
  • Assist in updating the company website

Job Types: Full-time, Permanent

Pay: RM1, RM2,500.00 per month

Benefits:

  • Free parking

Location:

  • Melaka (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location: In person


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