IT Manager
2 days ago
Position Overview:
The IT Manager will be responsible for overseeing the entire IT infrastructure, ensuring the stability, security, and efficiency of all information technology systems across the organization. This role includes managing network operations, system administration, cybersecurity, and IT support functions. The IT Manager will lead the IT team in implementing technology strategies that support business objectives, ensure compliance with company policies, and drive continuous improvement in IT operations and service delivery.
Key Responsibilities:
1. IT Infrastructure & Network Management:
- Oversee the design, implementation, and maintenance of LAN, WAN, intranet, and internet infrastructure.
- Ensure reliable network connectivity and performance across all departments.
- Monitor network performance, conduct capacity planning, and manage system upgrades as required.
- Maintain routers, switches, firewalls, and VPN connections to ensure optimal network security and performance.
2. Server & System Administration:
- Manage company servers, storage systems, and virtualization environments.
- Ensure the stability and efficiency of core IT systems such as file servers, application servers, email servers, and backup systems.
- Oversee the installation, configuration, and maintenance of operating systems, applications, and IT hardware.
3. Cybersecurity & Data Protection:
- Develop, implement, and enforce IT security policies, procedures, and best practices.
- Conduct regular security assessments, audits, and system vulnerability checks.
- Ensure timely application of system updates, patches, and antivirus measures.
- Safeguard sensitive data and manage user access controls and authentication systems.
4. IT Operations & Support:
- Supervise IT support staff and ensure efficient resolution of user issues and service requests.
- Maintain and manage company IT assets, including desktops, laptops, printers, and communication devices.
- Oversee system backups, disaster recovery planning, and data recovery testing.
- Provide technical guidance and support to users across all departments.
5. Strategy, Planning & Budgeting:
- Develop and execute IT strategies aligned with organizational goals.
- Manage IT budgets, procurement, and vendor relationships.
- Identify and recommend technology improvements to enhance productivity and operational efficiency.
- Lead IT projects, including system upgrades, software implementation, and infrastructure enhancement.
6. Team Leadership & Collaboration:
- Lead, mentor, and develop the IT team to achieve department objectives.
- Collaborate with other departments to understand business needs and provide effective IT solutions.
- Ensure clear documentation of IT systems, configurations, and standard operating procedures.
- Provide regular reports on IT performance, incidents, and improvement plans to management.
Required Qualifications & Skills:
Education:
- Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree or certifications such as CCNP, MCSE, or CISSP is an added advantage).
Experience:
- Minimum 5–7 years of experience in IT infrastructure and network management, with at least 2 years in a supervisory or managerial role.
- Proven experience in managing complex IT environments and leading IT teams.
Technical Skills:
- Strong knowledge of network protocols, routing, and switching (LAN/WAN/VPN).
- Experience with Windows Server, Active Directory, cloud technologies, and system virtualization.
- Solid understanding of IT security principles, firewall management, and cybersecurity practices.
- Proficiency in IT project management, software deployment, and data backup systems.
Soft Skills:
- Excellent leadership, communication, and analytical skills.
- Strong problem-solving and decision-making abilities.
- Ability to manage multiple priorities and deliver results under pressure.
Job Type: Full-time
Pay: RM5, RM8,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person
Expected Start Date: 12/01/2025
