Senior Digital Engagement Executive

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Michael Page Full time 84,000 - 108,000 per year
  • Join an MNC with strong global presence and regional exposure
  • Superb flexibility and team culture

About Our Client

Our client is a key MNC within the B2B staffing services renowned for prioritizing trust and commitment to success

Job Description

  • Develop and execute digital engagement strategies to enhance customer experience.
  • Collaborate with cross-functional teams to implement innovative technology solutions.
  • Monitor and analyze digital engagement metrics to optimize performance.
  • Identify emerging trends in digital technology to improve customer interaction.
  • Oversee the creation and distribution of digital content aligned with business objectives.
  • Manage customer feedback channels to ensure a seamless digital experience.
  • Provide insights and recommendations to stakeholders based on data-driven analysis.
  • Ensure compliance with industry regulations and company policies in all digital initiatives.

The Successful Applicant

A successful Senior Digital Engagement Executive should have:

  • A background in technology, marketing, or a related field.
  • 3-6 years of experience in managing owned digital properties and platforms including content management systems (Drupal preferred) and SEO
  • Ability to deliver an engaging and effective digital customer experience through knowledge of CX, UX and design thinking principles
  • Knowledge of Optimizely and experience with setting up A/B tests
  • Experience and understanding of digital analytics, GA4 preferred
  • Strong analytical skills and ability to provide strategic recommendations motivated by data
  • Experience working in an international multi-brand company with multiple stakeholders is advantageous.
  • Problem solving capabilities and a positive 'can do' attitude
  • Strong communication skills to engage technical and non-technical stakeholders

What's on Offer

  • Competitive salary in the range of MYR 84,000 to MYR 108,000 annually.
  • Performance-based bonus and additional benefits.
  • Highly flexible working arrangement
  • Exposure to cutting-edge technology and innovative projects.
  • A collaborative work environment in the vibrant city of Kuala Lumpur

If you're ready to take the next step in your career as a Senior Digital Engagement Executive, apply now to be part of this exciting opportunity

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