Warehouse Quality Control Officer

7 days ago

Bukit Raja Selangor, Malaysia J&T EXPRESS (MALAYSIA) SDN. BHD. Full time

Key Responsibilities

1. Inbound QC Operation

  • Inspect incoming goods upon receipt for correct quantity, specification, and condition.
  • Verify details against purchase order (PO) and packing list.
  • Identify, record, and report any damaged, defective, or wrong items.
  • Label and separate items as QC Passed or QC Hold accordingly.
  • Update QC inspection records in the WMS / system to ensure inventory accuracy.

2. Outbound QC Operation

  • Conduct final inspection of goods before dispatch to customers.
  • Verify SKU, color, size, quantity, and packaging according to delivery order (DO).
  • Ensure all items are clean, properly packed, and labeled before shipment.
  • Mark and release goods only after QC Passed approval.
  • Report shipment discrepancies or quality issues to Warehouse Supervisor immediately.

3. Documentation & Reporting

  • Maintain daily QC inspection logs for both inbound and outbound operations.
  • Record defect types, quantities, and root causes.
  • Submit daily/weekly QC summary reports to management.
  • Support inventory reconciliation and cycle count activities.

4. Operational Efficiency

  • Support process improvement to reduce inspection time and increase throughput.
  • Ensure clear separation between QC Pass / Hold areas to prevent mix-ups.
  • Use digital tools (e.g. barcode scanner, mobile app) to improve QC speed and accuracy.
  • Work with team leaders to analyze repeated defects and suggest corrective action.
  • Maintain clean, organized, and safe QC workstations for smooth workflow.

5. Safety & Compliance

  • Follow all warehouse safety rules and use PPE properly.
  • Report unsafe conditions, equipment failure, or damaged packaging.
  • Ensure all QC activities comply with company SOPs and product standards.

Requirements

  • Minimum SPM / Diploma or equivalent.
  • At least 1 year experience in warehouse or QC environment.
  • Good understanding of inbound and outbound inspection processes.
  • Strong attention to detail and data accuracy.
  • Basic computer skills; WMS experience preferred.
  • Able to work independently and handle multiple tasks under pressure.
  • Physically fit and willing to work overtime or shifts when required.

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