IT Application Services Specialist

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

ACCOUNTABILITIES & DAY TO DAY RESPONSIBLITIES

• Database Administration
  • Install, configure, and upgrade Oracle and MS SQL Server databases.
  • Create and manage database instances, schemas, and security roles.
  • Perform proactive monitoring, performance tuning, and optimization of database environments.
• Backup & Recovery
  • Implement and maintain backup, restore, and disaster recovery strategies (e.g., RMAN, Always On, Log Shipping, or third-party tools).
  • Regularly test recovery procedures to ensure business continuity.
• Performance & Optimization
  • Analyse execution plans, indexes, and queries to enhance performance.
  • Optimize storage and memory usage for efficiency.
• High Availability & Replication
  • Manage clustering, replication, and failover solutions (Oracle RAC, Data Guard, SQL Always On).
  • Monitor uptime and ensure SLA compliance
• Security & Compliance
  • Apply patches and security updates to maintain compliance with IT policies.
  • Implement access controls, encryption, and auditing.
• Collaboration & Support
  • Work with development teams to support database design and query optimization.
  • Provide L2/L3 support for production incidents and troubleshooting.
• Documentation & Automation
  • Maintain proper documentation for processes, configurations, and procedures.
  • Automate repetitive tasks using scripts or tools

PRE-REQUISITES:

In order to succeed in this role, it is expected that you will have:

Knowledge/Experience

• 10 to 15 years experience as a DBA with both Oracle and SQL Server environments.
• Hands-on experience with database upgrades, migrations, and patching.

Technical/Professional Skills required:

• Oracle 12c/19c administration, Data Guard, RMAN, OEM, RACK
• SQL Server 2016/2019 administration, Always On, SSIS/SSRS/SSAS.
• Strong SQL and PL/SQL or T-SQL scripting skills.
• Experience with performance tuning and query optimization.
• Knowledge of Linux/Unix and Windows environments.
• Familiarity with cloud platforms (Azure, AWS, or OCI).

Qualifications

• Education
  • Bachelor's degree in Computer Science, Information Technology, or related field.
• Soft Skills
  • Strong analytical and problem-solving abilities.
  • Excellent communication and documentation skills.
  • Ability to work in 24x7 support environment and handle on-call duties.
• Preferred Qualifications
  • Certifications like Oracle Certified Professional (OCP) or Microsoft Certified: Azure Database Administrator Associate.
  • Experience with database automation tools or DevOps integration.
  • Familiarity with NoSQL or cloud-native databases.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

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