IT Specialist

• Engage with key users to understand business needs, challenges, and goals. Support in developing (technology) solutions on domain level aligned with organizational objectives.
• Define domain related processes and policies including complementary documentation
• Support and consult in IT projects as well as lead domain initiatives including ensuring successful execution from planning to completion.
• Customize existing systems to meet specific user requirements (domain specific). Evaluate and recommend new processes/technologies for efficiency and effectiveness.
• Provide (technical) assistance to key users. Conduct training sessions on processes and potential software and hardware usage for domain specific topics.
• Analyse complex issues and propose effective solutions.
• Produce reports to guide decision-making.
• Ensure to meet the KPI for the responsible services.
• Hardware and software optimization.

Job Requirement

• Bachelor's degree in computer science, software engineering, automation, industrial engineering, or comparable degree or equivalent at least 3 years professional domain experience
• 3 to 5 years of experience in enterprise networking.
• Experience working in network and security tools, ability to manage network and troubleshoot issues.
• Expert knowledge and practical experience in network and firewall technologies (including processes, e.g. ITIL)
• Strong knowledge of Cisco networking technologies (switching, routing, wireless).
• Hands-on experience with Palo Alto firewall administration.
• Proficiency in MPLS, VPN, and SD-WAN solutions.
• Solid understanding of network security principles and best practices.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and documentation abilities.