Network Engineer

Position: Network Engineer - IT Infrastructure, Kuala Lumpur, Malaysia

Department: Information Technology | Role: Full-time | Experience: 5 to 10 Years | Number of Positions: 1 | Location: Kuala Lumpur, Malaysia

Skillset:

Network Engineering, IT Infrastructure, Firewall, DNS/DHCP, Excellent English communication skills

Job Description:

Overview

The Network Engineer (IT Infrastructure) will design, implement, and support the enterprise network and connectivity infrastructure that underpins our global operations. This role focuses on secure office networking, data center connectivity, VPN/VDI access, endpoint integration, and network resilience, ensuring that employees and systems across CY, UAE, AU, IN, MY have secure, reliable, and high-performance connectivity. The engineer will be a core member of the IT and Security team, working closely with Cloud and Engineering to enforce Zero Trust principles, endpoint security, and compliance controls across all IT-managed networks.

Key Responsibilities:

1. Office & Data Center Networking:

● Design, configure, and maintain LAN, WAN, VLANs, and Wi-Fi networks across offices.

● Manage data center interconnects, MPLS, and hybrid WAN solutions.

● Ensure redundancy and failover capabilities for critical network paths.

● Maintain network diagrams, asset inventories, and documentation.

2. Firewalls & Secure Connectivity:

● Deploy and manage enterprise firewalls (Palo Alto, Fortinet, Cisco ASA, or equivalent).

● Configure and enforce VPNs, IPsec tunnels, and SSL remote access for staff and partners.

● Support AWS Direct Connect and site-to-site VPNs for hybrid workloads.

● Implement web filtering, content filtering, and application-layer controls.

3. Endpoint & IT Security Integration:

● Enforce endpoint network policies in collaboration with EDR solutions (CrowdStrike, SentinelOne).

● Apply Zero Trust network access (ZTNA) for corporate laptops, VDIs, and mobile devices.

● Implement DLP/DLAP prevention rules for outbound corporate traffic.

● Monitor network traffic for anomalies, intrusions, or policy violations.

4. DNS, DHCP & Identity Services:

● Administer DNS/DHCP services for corporate IT networks.

● Implement DNS filtering (Infoblox, Cisco Umbrella, or Route 53 Resolver Firewall).

● Collaborate with IT Identity teams to enforce network access control (NAC) and RBAC/ABAC policies.

5. Monitoring & Incident Response:

● Maintain network monitoring systems (PRTG, SolarWinds, Zabbix, Grafana).

● Configure NetFlow, Syslog, and packet captures for incident analysis.

● Collaborate with IT Security on SIEM integrations and forensic investigations.

● Develop and test incident response playbooks for IT network outages, malware outbreaks, and intrusion attempts.

6. IT Operations & User Support:

● Provide Tier 3 escalation support for network-related IT incidents.

● Collaborate with IT Helpdesk to troubleshoot VPN, VDI, and remote access issues.

● Ensure smooth integration of video conferencing, VoIP, and collaboration tools.

● Train IT staff in network troubleshooting and security best practices.

Qualifications:

● 5+ years of experience as a Network Engineer in IT or enterprise infrastructure.

● Strong knowledge of LAN/WAN, VLANs, firewalls, VPNs, and routing protocols.

● Hands-on experience with enterprise firewalls (Fortinet, Palo Alto, Cisco, Juniper).

● Familiarity with endpoint integrations (EDR, NAC, ZTNA).

● Skilled in DNS/DHCP management and filtering solutions.

● Proficiency with packet analysis tools (Wireshark, tcpdump).

● Understanding of compliance frameworks (ISO 27001, NIST, SOC2, GDPR).

Preferred Certifications:

● Cisco CCNP / CCIE (Enterprise or Security)

● Fortinet NSE 4+ or Palo Alto PCNSE

● CompTIA Network+ / Security+

● Certified Ethical Hacker (CEH) (for network anomaly detection)

● Microsoft Certified: Security, Compliance, and Identity Fundamentals (for integration with corporate IT stack)

Additional Information:

- Job location: Kuala Lumpur, Malaysia
- ONLY local candidates, currently based in Malaysia are eligible to apply

Reporting & Scope:

● Reports to: Head of IT

● Works closely with: IT Helpdesk, Security Engineers, Cloud Engineers

Required Qualification:

Bachelor of Computer Applications (B.C.A.) ,Bachelor of Computer Science (B.Sc. (Computer Science)) ,Bachelor of Engineering - Bachelor of Technology (B.E./B.Tech.) ,Master of Computer Applications (M.C.A.) ,Master of Engineering - Master of Technology (M.E./M.Tech.)

With a highly progressive Fintech MNC