unit manager/ head of department/ team leader at bukit bintang kl

1 day ago

Bukit Bintang, Malaysia FS GLOBAL CONSULTANCY SDN BHD Full time 240,000 - 720,000 per year

UNIT MANAGER/ HEAD OF DEPARTMENT/ TEAM LEADER

(Credit Consultancy and Recovery Services)

Location : BUKIT BINTANG KL

Job Responsibilities:

  • To supervise and lead a team of collectors and debt collection agencies to meet monthly targets set;
  • To motivate a team of recovery specialists, fostering a positive and productive work environment;
  • To analyse client financial situations, identify root causes of debt, and develop personalised debt management plans;
  • To develop and implement effective collection strategies to maximize recoveries while maintaining positive client relationships (where applicable);
  • To negotiate repayment plans and settlements with debtors, aiming for the best possible outcome for both the client and the company;
  • To prepare reports on departmental performance and submit them to senior management.

Requirements:

  • Diploma/ Bachelor's degree in any field.
  • Minimum of 3+ years of experience in credit consultancy, debt recovery, or a similar field;
  • Proven track record of leading and motivating teams to achieve performance goals;
  • Strong understanding of credit counseling principles, debt collection practices relevant laws and regulations.

Job Type: Full-time

Pay: RM2, RM5,000.00 per month

Benefits:

  • Parental leave

Work Location: In person

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