Scalp Care Therapist 头皮护理师

1 day ago

Bandar Baru Sri Petaling, Malaysia Hebe Beauty Style Sdn Bhd Full time

Company Description

At KOMO, we believe beauty and confidence start at the roots. Through integration of AI diagnostics, herbal science, and standardized experience, we nurture the scalp to restore balance and bring out your personal glow. More than a treatment, it's a moment of wellness that stays with you beyond the SPA. )

  • Location: Sri Petaling / Sunway Velocity Mall / Damansara
  • Salary: RM3,500 – RM5,000 (based on experience)
  • Professional Training Provided

Role Description 职位描述:

  • Perform professional scalp & hair consultations/treatments in line with SOPs (training provided).
  • Understand customer needs and provide personalized treatment/product recommendations.
  • Ensure customer comfort and satisfaction throughout the therapy journey.
  • Serve customers with passion, professionalism, and integrity to deliver an outstanding experience.
  • Proactively engage new customers, handle enquiries, manage bookings, and follow up promptly.
  • Build and maintain long-term customer relationships through excellent after-service communication.
  • Work closely with teammates and the Branch Manager to achieve store goals and uphold brand standards.
  • Support daily operations (e.g., inventory checks, product knowledge sharing).
  • Maintain a clean, hygienic, and professional consultation/treatment environment.
  • 按照标准作业流程(SOP)为顾客提供专业的头皮及头发咨询与护理服务(公司将提供培训)。
  • 了解顾客需求,提供个性化的护理与产品推荐。
  • 确保顾客在整个护理过程中感到舒适与满意。
  • 以热情、专业和诚信的态度服务顾客,提供卓越的体验。
  • 主动接待新顾客,处理咨询、安排预约并及时跟进。
  • 通过优质的售后沟通建立并维持长期顾客关系。
  • 与团队成员及分店经理紧密合作,共同达成门店目标并保持品牌标准。
  • 协助日常营运事务(如库存检查、产品知识分享等)。
  • 维持咨询与护理环境的清洁、卫生与专业形象。

Qualifications 任职资格:

  • Preferably ≥1 year experience in Hair/Scalp, Aesthetic, Beauty, or Personal Care Services
  • Outgoing, pleasant, and energetic personality with strong communication/interpersonal skills.
  • Positive attitude, strong teamwork, and willingness to learn.
  • Willing to work retail hours, including weekends and public holidays.
  • Communicate effectively in English, Bahasa Malaysia, and Mandarin to serve a diverse customer base.
  • 拥有至少 1 年以上头皮护理、美发、美容或个人护理相关工作经验者优先 (无经验也可接受)
  • 个性外向、亲切、有活力,具备良好的沟通与人际交往能力。
  • 积极正面,具备团队合作精神及学习意愿。
  • 能配合零售工作时间,包括周末及公共假期。
  • 能以 英语、马来语及中文 流利沟通,以服务不同背景的顾客。

Why Join Us:

  • Training & career growth 提供系统培训与职业成长机会
  • Commission + EPF/SOCSO/EIS 享有优厚佣金 + EPF / SOCSO / EIS
  • New brand, pioneer team opportunity 全新品牌,核心团队开拓机会

Let's grow Malaysia's next scalp-care brand together

让我们一起打造 马来西亚下一家领先的头皮护理品牌

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