Receptionist

Key Responsibilities:

• Greet and welcome guests as soon as they arrive at the office.

• Direct visitors to the appropriate person and office.

• Answer, screen, and forward incoming phone calls.

• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).

• Provide basic and accurate information in-person and via phone/email.

• Receive, sort, and distribute daily mail/deliveries.

• Maintain office security by following safety procedures and controlling access via the reception desk (e.g., monitor logbook, issue visitor badges).

• Update calendars and schedule meetings.

• To prepare and serve drinks to all guests (local and expatriate) for meetings/functions, as requested.

• To report any defect of equipment, furniture, or fittings in the pantries or other office areas to the Immediate Supervisor.

• To ensure tidiness and cleanliness of meeting rooms, office areas, pantries, and pantry appliances at all times.

• To ensure beverage items stored in containers are stored hygienically and that containers are refilled as necessary.

• To ensure the collection of dirty glassware and utensils from workstations for washing at least twice a day, morning and before the end of work.

Qualifications and Skills:

• Proven work experience as a Receptionist, Front Office Representative, or similar role.

• Hands-on experience with office equipment (e.g., fax machines and printers).

• Solid written and verbal communication skills.

• Ability to be resourceful and proactive when issues arise.

• Excellent organizational skills, multitasking and time management skills, with the ability to prioritize tasks.

• Professional attitude, appearance, and customer service attitude.

• High school diploma or equivalent; further training in office management is beneficial.

• Previous experience in a front office handling receptionist responsibility is preferred but not required.

Language Requirement: English and Bahasa Melayu speakers to effectively engage with a diverse client base.