IT Manager

General responsibilities

1. To lead the members of the IT team, providing guidance, management structure and holding to account for the standards expected at POWIIS TB.
2. Provide secondary-level technical support to end users, trouble-shooting various technical issues and problems relating to hardware, software and peripherals.
3. Perform secondary-level root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
4. Provide technical support - desktop, laptop, input and output devices. e.g. mouse, keyboard, printers, scanners, projector, visualisers, speaker, interactive flat panel, iPad Trolley, iPad etc.
5. Network and Server Management – Provide a secondary-level of support and configuration for Network and Servers.
6. Maintain computer software by proactive site visits and keeping an inventory of installed operating systems and application software to ensure all versions are up-to-date.
7. Maintain current and accurate inventory of technology hardware, software, and resources.
8. Ensuring network access security to all staff and students is complied with.
9. Identify and prepare hardware for disposal when appropriate.
10. Ensure hardware is stripped and secured before disposal.
11. Engaging with vendors for quotations and best practises advice, staying up to date with the technological changes and informing the Principal as and when necessary.
12. Planning for the future implementations, assisting in technical aspects throughout the process.
13. Manage the School Management System- academic reports and communication with iSAMS contact regarding any changes to the system (iSAMS).
14. Support and have an overview of the audio visual set up in the school.