Receptionist_Contract

POSITION SUMMARY:

Assists with coordinating activities and provides support to the human resources operations of a department or location. Responsibilities may include processing and maintaining records, responding to common operations and program questions, and providing office support and general administrative matters.

JOB FUNCTIONS:

• To handle all in-coming and out-going calls and to pass the calls correctly to the right department.
• To receive all calls with professional telephone etiquette and ensure that the recipient receive the call.
• To attend to walk-in guest / business partner / customer.
• Arrange and coordinate of air ticket booking and hotel reservation for staff and visitor.
• To handle office requisition orders, purchase orders etc,
• Receive, record and distribute for in-coming and out-going mail / fax / documents / collection.
• Coordinate the dispatch and courier services.
• Performs basic office duties, such as copying, filing, faxing, typing standard documents, entering data, and running basic or standard reports.
• Support general administrative matters.
• Maintain the neatness and general appearance of reception area.
• Performs other duties as assigned

EXPERIENCE REQUIREMENTS:

• One year of clerical, human resources or customer service support experiences or equivalent experience.

EDUCATIONAL REQUIREMENTS:

• Secondary school qualification or equivalent education and experience.

SKILL REQUIREMENTS:

• Basic office principles;
• Providing customer service;
• Working with other departments and divisions;
• Following operational policies and procedures;
• Maintaining data and reports;
• Processing forms and information;
• Ability to learn department specific policies and procedures;
• PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook); and other applicable applications;
• Communicating with co-workers to provide and receive direction.