AI Intern

2 days ago

Bayan Lepas, Penang, Malaysia Teleperformance Full time 30,000 - 60,000 per year


Overview

We are seeking a motivated AI IT Intern to join our team. As an IT Intern, you will have the opportunity to gain hands-on experience in various aspects of information technology while supporting our AI IT team in day-to-day operations. This internship will provide valuable exposure to different areas of AI IT, including but not limited to system administration, network management, technical support, and software/hardware troubleshooting.



Qualifications

Requirements

  • Currently pursuing a degree in Information Technology, Computer Science, or a related field.
  • Strong interest in information technology and eagerness to learn.
  • Basic understanding of computer hardware, software, and networking concepts.
  • Excellent communication and interpersonal skills.
  • Ability to work well independently and collaboratively in a team environment.
  • Detail-oriented with strong problem-solving skills.
  • Familiarity with Microsoft Office Suite and other common productivity tools.

Preferred Qualifications:

  • Prior internship or work experience in an IT-related role.
  • Familiarity with ITIL concepts and best practices.
  • Experience with scripting languages (e.g., PowerShell, Python).
  • Knowledge of virtualization technologies (e.g., VMware, Hyper-V).
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals.


Responsibilities

Responsibilities

  • Assist in troubleshooting hardware and software issues for end-users.
  • Provide technical support and guidance to employees regarding IT systems and applications.
  • Assist with the installation, configuration, and maintenance of computer systems and peripherals.
  • Help manage and maintain IT inventory, including hardware and software assets.
  • Contribute to IT projects and initiatives as assigned, such as system upgrades and migrations.
  • Document IT procedures, processes, and troubleshooting steps.
  • Stay updated on emerging technologies and trends in the IT industry.

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