Remote Visa Consultant

7 days ago

Greater Kuala Lumpur, Malaysia Bizoso Consulta Full time

Location:
Malaysia Region

Company:
Bizoso Consulta

Job Type:
Full-Time

Industry:
Customer Support & Sales Consulting

About Us:

Bizoso Consulta
is a Canada-registered private management and documentation consulting company with offices in the United States. We specialize in providing visa documentation support, business consulting, and immigration-related services to clients globally. We are not affiliated with IRCC, USCIS, or any government agency.

Position Overview:

We are looking for a Visa Consultant
to manage and respond to inquiries for regarding
USA B1/B2 tourist/business visa applications
. The ideal candidate will serve as the first point of contact for potential clients, providing clear, accurate, and timely information about the visa documentation process on behalf of
Bizoso Consulta
.

Key Responsibilities:

  • Respond promptly to client inquiries via WhatsApp, Facebook, email, or phone.
  • Provide accurate and up-to-date information about the
    USA B1/B2 visa documentation process
    .
  • Record and forward client details to the internal processing team.
  • Assist clients in understanding required documents and procedures.
  • Maintain a professional and friendly tone while dealing with clients.
  • Follow up with potential leads and support active clients throughout the inquiry stage.
  • Report daily activities and queries to the team lead or regional manager.

Requirements:

  • Must be fluent in
    English/Malaya
    (spoken).
  • Prior experience in customer service, call center, or visa consultancy is preferred.
  • Strong communication and interpersonal skills.
  • Basic understanding of the
    USA B1/B2 visa process
    (training will be provided).
  • Familiarity with WhatsApp Business, Facebook.
  • Able to work independently with integrity and professionalism.

What We Offer:

  • Flexible working hours.
  • Performance-based incentives and bonuses.
  • Training on USA Business visa documentation process.
  • Incentives on
    Monthly Sales
  • Yearly Incentives - Extra

Send your CV and a short cover letter (in English) to
with the subject line:
"
Visa Consultant
"

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