WFH 居家上班

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full time 20,000 - 30,000 per year

Start your career with us — with full support, great pay and real growth.

All you need is good communication skills and the drive to learn

为什么选择这个职位?

  • 工作与生活平衡 – 每周只需工作5天,享有2天休息日
  • 没有经验?没问题
  • 提供带薪培训 - 非常适合应届毕业生或想转行的人士
  • 100% 居家办公
  • 完成培训后,公司将提供笔电并送到你家中,轻松在家工作
  • 优厚福利 – 包括加班费、网络津贴及医疗保险

About the Company:

We are a global leader in customer experience management, supporting top brands across 80+ countries with 24/7 customer service.

Our mission is to deliver personalized service powered by technology and data, while providing employees with a dynamic, supportive environment that encourages personal growth and career advancement.

主要职责:
  • 通过电话、电子邮件或线上平台,提供准确且及时的客户服务及口译支持
  • 达成每日工作效率目标及关键绩效指标(KPI)
  • 主动回应并解决客户的咨询和问题
  • 与团队紧密合作,提升整体客户体验
  • 持续参与培训,不断提升服务技能
  • 遵守公司政策与流程,确保服务质量

Requirements:

  • Language Proficiency: Able to communicate fluently in English and Mandarin or Cantonese to handle US based Mandarin or Cantonese speakers.
  • No prior experience needed however customer service experience is a plus.
  • Education: Open to SPM, UEC, Diploma, or Degree holders.

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