Solution Consultant
2 days ago
Bukku is a well-funded, fast-growing software company behind one of Malaysia's most-loved cloud accounting platforms — trusted by over 10,000 SMEs nationwide.We're looking for aSoftware Consultant (Accounting Software)to strengthen our sales efforts by managing inbound enquiries, conducting online product demos, and helping potential customers understand how Bukku can simplify their business operations.This role is ideal for someone with bothaccounting knowledge and strong communication skills, who enjoys helping others and can confidently present technical solutions in a clear and relatable way.ResponsibilitiesRespond to inbound sales inquiries via calls, emails, and live chat.Conduct engaging Zoom product demonstrations and address customer questions.Understand Bukku's features in-depth to match them with customer needs.Identify customer pain points and demonstrate how Bukku addresses their challenges.Keep track of customer feedback and provide insights to the product team for future improvements.Follow up with leads and nurture prospects through the decision-making process.Occasionally support outbound campaigns to reach strategic prospects or new segments.RequirementsAccounting knowledge is a highly desired (Diploma/Degree in Accounting, Finance, or professional certifications such as ACCA, CPA, or equivalent).Minimum 2 years of experience in accounting, sales, pre-sales, or customer success roles related to accounting or finance software.Prior experience with cloud accounting software is a strong advantage.Tech-savvy with the ability to quickly grasp software applications and digital tools.Strong verbal and written communication skills in English, Malay and Chinese languages.Excellent presentation and demo skills, with confidence in handling live customer interactions.Logical thinking and problem-solving ability to address customer pain points effectively.A proactive and self-driven attitude with the ability to work independently and as part of a team.The Perfect CandidateThink big, start small – You are ambitious yet patient in execution.Growth mindset – You embrace challenges and constantly seek improvements.Attention to detail – You can spot pixel difference with naked eyes.Confident yet humble – You know your stuff but are open to learning.A true team player – You believe in collaboration and working together to achieve success.Company InfoBukku Accounting is a 100% homegrown cloud accounting platform started by a serial technopreneur. It aims at over 1 million micro and small businesses in Malaysia that are mostly still relying on outdated technologies and software, and sometimes worse, pen & paper. We are building a platform of software & services to help small business owners and accountants to digitalise their business and operation. By leveraging on latest technologies such as artificial intelligence and machine learning, we are doing the best we can to automate the manual processes for our clients.Bukku was launched in early 2020 and is already one of the fastest growing cloud accounting solutions in the country, accumulating more than 10,000 subscribers. We are funded by private investors since December 2020 and is set to grow and penetrate the Malaysian market before going regional.We
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