Customer Care Manager

Position OverviewWe are a dynamic new start-up seeking an experienced Customer Care Manager to lead, and scale our customer support operations. This role is critical in building the call centre from the ground up — including technology selection, process creation, recruitment, training, and performance management. The ideal candidate has hands-on...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: **Responsibilities**: - Developing process enhancement strategies. - Conducts Process blueprinting to review existing processes and identify areas for improvement. - Analyse performance metrics and operational data to identify opportunities, develop action...

Be a part of something BIGWe're looking for Associate, Customer Care who is responsible for overseeing the day-to-day operations of the contact centre, ensuring the delivery of high-quality service, operational efficiency, and optimal resource management. This role plays a critical part in driving performance, maintaining service standards, and supporting...

**Immediate Hiring for Leading Telco Company in Malaysia !!!** **Position: Customer Care Consultant - Digi call center (HQ)** **Job Description: -** - Attending calls from customer and assist on their issues (customer services) - To attend/answer inbound calls from customers identify their problems on Digi's product - And assist Digi customers to solve the...

_**To attend/answer inbound calls from customers, identify problems on product and assists customer to solve the problems by providing the right solution.**_ Age : 18 - 50 Minimum SPM (passed) 12 months contract (renewable) 5 days a week 2 days off rotational Earliest shift 7am Last shift end by 2am **Allowances**: Pay For Performance Allowance = Up to...

HIRING: Customer Care Consultant (Postpaid – Inbound Call)Sunway Pinnacle, Bandar Sunway | Intake: 23 Oct 2025RM2,500–RM3,400 + Phone Rebate + Shift Allowance + OT + Incentives24-month contract (renewable/convertible)Responsibilities: Handle inbound calls, resolve enquiries, provide excellent service & upsell products.Requirements: Min. 1 yr contact...

Reporting To: Customer Care ManagerPosition Summary:·       Take responsibility and guide and assist Customer Care Assistants (CCA) in executing assigned work.·       Provide general information to customers on services offered by the hospitals.·       Direct guests, patients, relatives and vendors to the appropriate departments or...

Why does this job exist and why is it critical?Conducting product demonstrations, execution of retail activities and application of effective sales techniques to understand customer needs and promote relevant products and services.Create conversations and engage with the customers to convert into sales opportunities.Professionally and accurately handle...

Rentokil Initial is one of the largest business services company with more than 57,700 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than...

Requirements - Required language: Bahasa Malaysia, English. - Able to work retail hours (includes weekends and public holidays). - Experience in retail or F&B would be added advantage. - Malaysian citizen only. - Required to be vaccinated at least 1 dose as per requirement from authority Responsibility To maintain a professional standard of customer care in...