Counter teller

Being part of our retail team means that:

You enjoy working in a customer facing role,

You are driven by providing excellent customer services,

You are confident in handling our customer's money in a fast-paced environment,

You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,

You are friendly, collaborative and have a positive attitude.

Responsibilities

What you will do on daily basis):

Interact with customers face to face to receive and process all Transactions

Accurately verify or enter the customer's information on our systems;

Courteously assist customers with various inquiries such as questions about our services, service cancellations & etc

Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team;

Balance your cash register and prepare cash for bank deposit;

Prepare your daily transactions record;

Perform other duties as assigned or requested by your colleagues and superiors.

Requirements

(What we will look for you to have):

Fresh graduate with SPM and above

Ability to work flexible schedules, including weekends;

Some computer knowledge with ability to use MS Word and Excel;

Cash handling experience is highly preferred;

Strong customer service skills;

A valid work permit is a must.

Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers

Job Types: Full-time, Permanent

Pay: From RM1,700.00 per month

Benefits:

• Health insurance
• Maternity leave

Work Location: In person