Team Leader

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Bamboo Circle Sdn Bhd Full time 30,000 - 60,000 per year

· Performing daily opening and closing of the outlet

· Strive to ensure prompt service in courteous and accurate manner

· Assists servers and hosts whenever required by attentively serving food and Beverage drink including alcohol and non-alcoholic drink

· Initiate aggressive guest interaction through seeking and soliciting feedback from guests.

· Performing cashier duties in the absence of the cashier or as assigned

· Conducting daily / weekly & monthly stock inventories for cutleries, crockeries, glassware, linens and other disposable items

· Ensure proper maintenance and monitoring of all company assets

· Ensure cleanliness of all cutleries / crockeries and glassware at the bar

· Ensure proper handover on follow up/ pending items to personnel of next shift

· Liaison with other sections / outlets on food & beverage orders

· Act as an ambassador to outlet according to the standards set by the company

· Strive to establish and build rapport with customers and familiarizing with regulars to identify individual preference of food & beverage

· Attending to guest requests, complaints and feedback

· To be thoroughly informed and updated on menu information including on-going promotions

· Gain an understanding of on all food and beverage menu offerings with emphasis on dietary restrictions and special requests.

· Understanding customer demands, be proactive and strive to upsell all food & beverage items in accordance to demands of the customer

· Welcome and greets customers in an appropriate tone of voice, gesture, eye contact and body language

· Continuously strive to obtain knowledge of food and beverage pairing to be able to introduce types of beverage to match the food orders by customers

· Ensures that outlet strictly comply with International Food Safety and Hygiene standards, as well as standards set by the Malaysian Food act and as per company policies

· Have a complete understanding to the operational Do's and Don'ts and Occupational Safety and Health standards

· Report any spoilage, pilferage and theft to the management immediately

· Assist with any other ad-hoc duties as assigned by Direct Superiors

Job Type: Permanent

Pay: RM3, RM3,500.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Work Location: In person

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