Senior Service Engineer

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Elitez Pte Ltd Full time

Industry: Industrial Engineering

Key Responsibilities:

  • Installation & Commissioning: Install, configure, and commission VFD systems at customer sites; integrate with PLC/DCS and other automation systems; ensure compliance with wiring, grounding, and safety standards.
  • Maintenance & Troubleshooting: Diagnose and resolve VFD hardware, software, and communication issues; conduct preventive maintenance and performance checks; provide root cause analysis and implement corrective actions.
  • Technical Support: Provide on-site and remote support to customers; collaborate with engineering teams on complex issues; assist with warranty claims, service reports, and technical documentation.
  • Serve as the first point of contact for field service inquiries.
  • Train customer staff on safe operation and maintenance of VFD systems.
  • Build and maintain strong customer relationships, ensuring high levels of satisfaction.

Key Requirements:

  • Have 4 – 8 years of related working experience, hands-on experience with VFDs and motor control systems is an advantage.
  • Hands-on experience with LV and/or MV drives from major manufacturers is a plus.
  • Solid understanding of motor technologies, including induction, synchronous, and permanent magnet (PM) motors.
  • Ability to read and interpret electrical schematics, single-line diagrams, and control drawings.
  • Proficient in using test equipment including multimeters, oscilloscopes, and insulation testers.
  • Knowledge of PLC/DCS integration is a plus.
  • Customer-focused with the ability to perform under pressure in field environments.
  • Flexible and willing to travel frequently, locally and internationally.

Benefits:

  • Allowance & Medical Benefits provided
  • Annual performance-based incentives
  • Claimable travel expenses

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