m365 co-pilot technical consultant

22 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Esync software services Sdn Bhd Full time

Job Summary

We are seeking a skilled and proactive Microsoft 365 Copilot Technical Consultant to

support the deployment, configuration, and maintenance of Microsoft 365 Copilot in an

enterprise environment. This role requires deep technical expertise in Microsoft 365

services, a strong understanding of AI governance, and the ability to troubleshoot

complex issues.

Key Responsibilities

  • Manage the configuration of the M365 Copilot service in accordance with

governance & security requirements, including Purview

  • Define and implement the governance of available agents
  • Follow-up on the evolution of the service as delivered by Microsoft and

understand the impact on the Swift environment. Identify opportunity for

improvements when available

  • Troubleshoot user issues as L3 engineer
  • Address security and governance challenges related to generative AI
  • Collaborate with cross-functional teams to support large-scale M365

deployments or migrations.

  • Participate to the design of the roadmap for M365 Copilot service (integrations,

evolution towards agentic AI..)

Required Skills & Qualifications

  • Understanding of the M365 Copilot service
  • Understanding of Copilot prerequisites, including Microsoft Search indexing,

permissions, Microsoft Purview, licensing requirements, and Graph connectors.

  • Strong experience with Microsoft Graph and related APIs.
  • Understanding of the architectural elements behind the M365 Copilot service
  • Proven expertise in Microsoft 365 technologies and administration, experience of

the Microsoft 365 Admin Center and associated portals (Security & Compliance,

Entra, Intune).

  • Knowledge of AI governance and security best practices.

SKILLS

  1. AI Governance & Security best practices - Professional (4-5)

  2. Architectural elements behind the M365 Copilot service - Professional (4-5)

  3. Copilot prerequisites (Purview, Microsoft Search Indexing, licensing

requirements, Graph connectors, permissions) - Professional (4-5)

  1. M365 Copilot Service - 2 Years (Minimum 1 Years)

  2. M365 Technologies & administration (Admin Center, Security & Compliance,

Entra, Intune) - Expert (10+)

  1. Microsoft Graph API & related APIs - Expert (10+

Job Type: Full-time

Pay: RM3, RM15,172.99 per month

Work Location: In person

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