Account Manager

1 week ago

Shah Alam, Selangor, Malaysia Basis Bay Full time $54,880 - $106,560 per year

Company Description

Basis Bay is a B2B technology company with long-standing blue-chip clients worldwide. Established in 1996, providing enterprise clients across various industry sectors, including financial and regulatory institutions, with a stable, robust platform and critical premium infrastructure. Present in 22 countries and over 50 locations globally, with flagship Green Data Centre located in Cyberjaya, the first of its kind in Asia.

Role Description

The Account Manager is responsible in driving strategic B2B sales growth by building and managing key client relationships, focusing on customer success, long-term partnerships, and revenue acceleration.

  • Develop and lead initiatives to secure new business in assigned territories, with a focus on achieving quarterly and annual revenue targets.
  • Proactively manage the sales pipeline, identifying, qualifying, and closing high-value deals.
  • Use data insights and sales analytics to optimize strategies, adjust resource allocation, and enhance decision-making.
  • Foster long-term client relationships, ensuring a client-first approach that drives high satisfaction and retention.
  • Collaborate with internal teams across marketing, product, and support to enhance the customer experience from acquisition through post-sale.
  • Leverage CRM and sales tools to track client interactions and provide seamless, data-informed service.
  • Actively participate in cross-functional meetings to contribute to product enhancements, client feedback loops, and strategic planning.
  • Stay at the forefront of industry trends, especially in green IT and sustainable tech practices, sharing insights with the team and adapting your approach to reflect market shifts.
  • Exceptional interpersonal and negotiation skills, capable of building rapport with clients and delivering clear, impactful presentations.
  • Ability to translate technical information into business value for clients, ensuring solution alignment with their needs.
  • Committed to integrity, transparency, and accountability in all client and team interactions.

Qualifications

  • Bachelor's degree in business, IT, or any related field.
  • Professional certifications in IT infrastructure, sustainability, or sales (e.g., CISSP, PMP, or Green IT certifications) are an advantage.
  • Fresh graduates are welcome to apply.
  • Experience in IT infrastructure landscape sales, with industries like financial institutions and insurance industry, is preferred.
  • Demonstrated ability to exceed sales targets in Malaysia and/or SEA or similar markets, with experience in complex solution selling, is preferred.

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