Member Retention Specialist

Job SummaryWe are looking for a proactive and customer-focused Member Retention Specialist to ensure high billing success, strong member engagement, and overall service excellence. This role is responsible for driving retention targets, managing defaulter collections, and delivering an outstanding member experience throughout their membership journey.Key...

Job BriefWe are looking for a passionate Billing Specialist to help us retain our core member base. In this role, you will ensure that our customers are successfully billed every month.In addition to this, you will be communicating with our members to ensure that they are happy with their experience at our gyms and ensure that their feedback and concerns are...

Job BriefWe are looking for a passionateBilling Specialistto help us retain our core member base. In this role, you will ensure that our customers are successfully billed every month.In addition to this, you will be communicating with our members to ensure that they are happy with their experience at our gyms and ensure that their feedback and concerns are...

Customer Retention Specialist, Japanese SpeakingDescription -We are looking for a Retention Sales Specialist, Japanese speaking for Malaysia KL.Responsibilities Develops an understanding of the organization's services, solutions, and software, including unique value propositions and competitive advantages. Builds professional relationships with clients,...

We are looking for a Retention Sales Specialist, Japanese speaking for Malaysia KL.ResponsibilitiesDevelops an understanding of the organization's services, solutions, and software, including unique value propositions and competitive advantages.Builds professional relationships with clients, gaining a deep understanding of their unique business and IT...

Job SummaryThis role supports the Hong Kong business unit under Operations Shared Services by handling customer enquiries and service requests in line with SLAs, targets, and company standards. It also drives customer retention efforts and ensures a positive service experience through accurate, efficient, and compliant interactions.Mandatory Skill-setDiploma...

Job Scope:Contact expired members to update their profiles, including:Primary email addressEmployment detailsVerification of information through online searchesInform members of their membership expiry and guide them through the renewal process.Complete and submit daily call reports to the Manager and Senior Manager of the Membership &Services...

Develops an understanding of the organization's services, solutions, and software, including unique value propositions and competitive advantages. Builds professional relationships with clients, gaining a deep understanding of their unique business and IT needs. Supports in developing and executing comprehensive sales strategies for existing clients....

PurposeTo drive growth and profitability in assigned territory through risk selection, pricing, negotiation, sales, retention, and quality service.Job AccountabilitiesKey AccountabilitiesDevelop and maintain profitable relationships with new and existing customers. Actively manage daily work processes of designated territory to achieve operational and...

We're Hiring: Membership Partnership SpecialistDo you enjoy building relationships, growing communities, and helping people get more value from a platform? We're looking for a Membership Partnership Specialist to join our team and help us grow, engage, and retain our members.Key Responsibilities:Approach and close new collaboration with potential...