Customer Service Representative, Kota Kemuning Branch MY
1 day ago
KEY RESPONSIBILITIES
Operational Function
• To transact over-the-counter transactions on cash and non-cash transactions according to advice slips or other negotiable documents
• To record all transaction accurately and balance each day's operations
• To perform general administrative duties as required by the function
• To discharge duties instructed by immediate supervisor to serve business interests of the Bank
Customer Relationship
• To attend to customer requests, inquiries, problems and complaints by providing prompt and service to customers, escalate customer's feedback to higher authority for deliberation.
• To actively involve in cross product sales activities to ensure optimal customer reach.
Process & Compliance
• To maintain confidentiality of information and comply to standard operational procedures (SOPs) and to ensure regulatory requirements are met towards achieving operational excellent
• To perform other duties as assignedPerform branch operation transactions and provide efficient and effective service to achieve optimal customer satisfaction
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Malaysia CIMB Group Full timeDescriptionKEY RESPONSIBILITIES• To actively identify and pursue sales opportunity by : ─ Generating new leads through asking for referrals, networking with lawyers, real estate agents, data mining existing depositors for additional opportunities etc. ─ Following up on leads promptly ─ Executing requisite number of con calls. ─...
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Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** - Sales Planning & Execution- To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional advice and on appropriate financial products based on customer need. - To ensure customer satisfaction and provide excellent after sales...
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Malaysia CIMB Group Full time 20,000 - 30,000 per yearDescriptionPerform branch operation transactions and provide efficient and effective service to achieve optimal customer satisfaction
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Customer Service Officer, Bercham Branch My
2 weeks ago
Malaysia CIMB Group Full time**JOB DESCRIPTION** **JOB TITLE CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH** **Grade** **Location **Retail & Preferred Branch **Reports to **Branch Manager **Other Reporting Relationships**: **Subordinates** **Job Purpose **to administer account opening activities. To provide authorization to transact and validate branch operation...
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Malaysia CIMB Group Full timeJOB TITLE : BRANCH MANAGER (BM) Grade : U6.S Location : Branch Reports To : Regional Director Others Reporting & Relationship - Subordinates 1. Customer Service Manager (CSM)/Assistance Customer Service Manager (ACSM) 2. Relationship Manager (RM) 3. Personal Financial Consultant (PFC) 4. Customer Service Officer (CSO) 5. Customer Service Representative (CSR)...
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Malaysia CIMB Group Full time**Key Responsibilities**: **Sales & Operational Function** - To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
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Malaysia CIMB Group Full timeJOB TITLE : BRANCH MANAGER (BM) Grade : U6.S Location : Branch Reports To : Regional Director Others Reporting & Relationship - Subordinates 1. Customer Service Manager (CSM)/Assistance Customer Service Manager (ACSM) 2. Relationship Manager (RM) 3. Personal Financial Consultant (PFC) 4. Customer Service Officer (CSO) 5. Customer Service Representative (CSR)...
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Malaysia CIMB Group Full time 40,000 - 60,000 per yearDescriptionJob PurposeTo administer account opening activities. To provide authorization to transact and validate branch operation transaction in accordance to the Banks' rules and procedures.Sales & Operational FunctionTo be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to...
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Malaysia CIMB Group Full timeDescriptionAdminister account opening activitiesand provide authorization to transact and validate branch operation transactions in accordance with the Banks' rules and procedures JOB TITLECUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCHGrade LocationRetail & Preferred BranchReports toBranch ManagerOther Reporting Relationships -SubordinatesJob...
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Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** - **Sales Planning & Execution** - To service Preferred customers base above RM 250,000 - To actively acquire New-to-Bank (NTB) and New-to-Preferred (NTP) customers. - To promote Bank's other products and services that management may deem relevant to distribute to Preferred customers via sales referrals. - To provide fast and...
