Retail Assistant, Service Point

3 days ago


Johor Bahru, Johor, Malaysia SPX Xpress (Malaysia) Sdn. Bhd. Full time

Employment Type

  • Full-Time (FTE)
  • Fixed Term Contract

Compensation & Benefits

Full-Time (FTE)

  • Basic Salary: RM2,050
  • KPI Incentive: Up to RM1,175
  • Fixed Allowance: RM150
  • Overtime (if required)
  • EPF & SOCSO

Fixed Term Contract

  • Basic Salary: RM1,850
  • KPI Incentive: Up to RM575
  • Fixed Allowance: RM150
  • Overtime (if required)
  • EPF & SOCSO

Working Hours

  • 10:00 AM – 6:30 PM
  • 1:00 PM – 9:00 PM (6 working days per week, rotational day shifts)

Work Locations

  • Batu Pahat

Job Description

  • Welcome and assist customers in a friendly and professional manner.
  • Ensure the reception area is tidy and well-stocked with necessary stationery and materials.
  • Service customers' delivery, packing, and shipping needs efficiently.
  • Receive customer orders and coordinate with drivers for pick-up.
  • Monitor and ensure smooth operation and parcel pick-up procedures at the Drop-Off Point.
  • Assist, sort & process inbound volume and support drivers in parcel collection.
  • Ensure adherence to standard operating procedures at all times.
  • Perform other ad-hoc duties as required.


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