Regional Operations Manager, APAC

5 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Tag Full time

Overview of the Operations Team

This is an exciting opportunity for someone who thrives on optimising processes, building structure, and driving operational excellence. The Operations team underpins Tag's delivery success by ensuring process compliance, system utilisation, and efficient sourcing workflows across APAC.

The role offers the chance to partner with cross-functional teams to enable scalability, governance, and business performance, while driving standardisation, continuous improvement, and capability building. Together, we create a foundation for consistent, high-quality delivery and sustainable growth across the region.

Role summary

  • This role will suit someone who thrives on structure, collaboration, and driving results at scale. As Operations Manager, you'll play a pivotal role in delivering operational excellence and governance across 12 APAC markets, aligning frameworks, performance, and delivery standards.
  • The role offers the opportunity to shape how Tag operates regionally, partnering with account teams, strategic sourcing, global reporting & analytics, finance, and senior leadership to optimise processes, uphold contractual commitments, and embed operational consistency.
  • You'll also lead regional and global initiatives, manage business performance, and drive transformation and operational efficiency across the region, making a tangible impact on how Tag delivers value for its clients and teams.

Key responsibilities

  • Own regional operations across APAC to deliver consistent, efficient, and compliant processes that enable scalability and growth.
  • Drive global and regional projects, delivering initiatives on time, within scope, and aligned with business priorities.
  • Partner with strategic sourcing on ratecard development, governance, and data integrity to strengthen commercial accuracy.
  • Oversee business performance and reporting, consolidating regional data, trend analysis, and providing actionable insights to leadership.
  • Champion system utilisation and compliance across markets, embedding operational discipline, visibility, and best practice.
  • Lead regional training programmes to enhance system adoption, data integrity, and process excellence.
  • Partner with account teams, strategic sourcing, and finance to align operational delivery with business goals.
  • Support tenders, pitches, and new business opportunities with effective operational solutions.
  • Lead, coach, and develop high-performing teams to deliver operational excellence.

Key skills & experience

  • 5+ years' experience in regional operations or process excellence within sourcing or procurement environments.
  • Print management experience desirable, or strong demonstrable experience in a similar operational capacity.
  • Agency or similar environment experience with proven project management of strategic initiatives and stakeholder engagement across levels and functions.
  • Experience in workflow management & implementation, process adherence and operational governance desirable.
  • Proven success leading operations and strategic projects across multiple markets.
  • Strong understanding of ratecard management, business performance reporting, and operational governance.
  • Collaborative leadership style with strong stakeholder management and communication skills across senior and cross-functional teams.
  • Highly organised, analytical, and proactive, balancing regional oversight with local execution is essential.
  • Proven commercial acumen and negotiation expertise.

  • Regional Operations Manager, APAC

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tag Full time 90,000 - 120,000 per year

    Overview of the Operations TeamThis is an exciting opportunity for someone who thrives on optimising processes, building structure, and driving operational excellence. The Operations team underpins Tag's delivery success by ensuring process compliance, system utilisation, and efficient sourcing workflows across APAC.The role offers the chance to partner with...

  • Regional Client Manager APAC

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Baker & McKenzie Full time 40,000 - 60,000 per year

    Role purposeTo be responsible for a portfolio of Asia-Pacific (APAC) Regional Key Clients, which form part of the APAC Regional Key Client Program. This Program is a key element of the Firm's established Key Client Program.The role is performed in conjunction with the Lead Relationship Partners and Client Service Directors. It is a client-facing role that...

  • Regional Manager

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OLIVER Agency - APAC Full time

    Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with...

  • Regional Marketing Manager, APAC

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LRQA group Full time 14,400 - 180,000 per year

    Job ID:42575Location:LRQA - Kuala Lumpur - Naza TowerPosition Category:MarketingPosition Type:Employee RegularRegional Marketing Manager – APACLocation: Malaysia, Singapore, Indonesia or ThailandRisk doesn't sleep. Neither do we.At LRQA, we help businesses navigate an increasingly complex global risk landscape. As the leading partner in connected risk...

  • Regional Marketing Manager, APAC

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LRQA Full time 120,000 - 240,000 per year

    Location: Malaysia, Singapore, Indonesia or VietnamRisk doesn't sleep. Neither do we.At LRQA, we help businesses navigate an increasingly complex global risk landscape. As the leading partner in connected risk management, we empower over 61,000 clients in 150+ countries to prepare, prevent and protect against risk—turning uncertainty into opportunity.We're...

  • Director, Customer Operations APAC

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Lighthouse Full time

    At Lighthouse, we're on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.Backed by $370 million in series C funding and...

  • Director, Customer Operations APAC

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Lighthouse Full time

    At Lighthouse, we're on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.Backed by $370 million in series C funding and...

  • Compliance & Governance Manager APAC

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia IB VOGT MALAYSIA SDN. BHD. Full time

    Summary of the Role:The Compliance & Governance Manager (APAC-Region) is responsible for supporting the company's global compliance framework and ensuring its effective application in the Asia-Pacific region. The role primarily supports global compliance initiatives, acts regionally where local requirements or risks demand tailored solutions, and provides...

  • Regional Counsel, APAC

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Control Risks Full time

    Role purposeTo be a highly effective business partner to the members of the leadership team based in APAC by providing strategic legal recommendations and implementation, using a solutions focused mindset to balance the management of risk and compliance with the requirement for a commercial and profitable business.This will be achieved through legal...

  • Regional Counsel, APAC

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Control Risks Full time

    Role purposeTo be a highly effective business partner to the members of the leadership team based in APAC by providing strategic legal recommendations and implementation, using a solutions focused mindset to balance the management of risk and compliance with the requirement for a commercial and profitable business.This will be achieved through legal...