Shift Lead Engineer

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Responsible to attend and complete the service request assigned and provide coordination and monitoring in Preventive and Reactive maintenance work in HV/LV infrastructure. Supported in adhoc minor project activities.

Operation function

- Managing/coordinating service provider performance including tracking work order completion and validating invoices as needed. Provide facility specific assistance to the project management team as needed or requested.

- Ensure all site management and operations practices comply with company and client

standards.

- Communicate/Escalate with appropriate parties (facility manager, client, OEM vendors, etc.) as needed.

- Work with Service Center to ensure average turn around time (TAT) is within agreed KPI

thresholds.

- Create a weekly report to send to the Info Systems Project Management team to assist them in reviewing incidents to determine what events have occurred that may be operational losses.

- Work with Service Center to ensure average turn around time (TAT) is within agreed KPI

thresholds.

- Cultivate and maintain a positive working relationship with client representatives (JLL or

external) and service providers.

- Performing day-to-day oversight/monitoring of work order completion and follow-up with

service provider and client.

- Recommend continuous quality improvement practices across the client portfolio.

- Work with client Finance group and the Facility Managers in entering, creating, and ordering

PO numbers for capital projects.

- Create recurring maintenance schedules for vendors.

- Support the Facilities Manager with assigning tasks to technical resources

- Support Facilities Manager on arranging PPM contractors for submitting JHA, worker name list and confirm the dates.

- Assist Facilities Manager to source for any material that require to purchase.

- Assist on requesting for permit to work supporting document from contractor before schedule for any work.

- Support to check on the safety induction validity for contractor.

- Communication and relationship coordination

- HSE Management

• To ensure the site provision of safe working environment and compliance to HSE

  standards.

• Competent in under taking Job Hazards Analysis (JHA)

• Work closely with HSE Executive in overall planning, executing and delivering HSE

  procedures to all activities at site.

- Provide general overall facility management services including continuous monitoring of

office/facility.

- Act as an interface with client, visitors and guests

- Ensure appropriate follow up with customers

- Provide direction/information to vendors, facilities staff and service providers as required

ensuring excellent coordination/execution of work within client environment with minimal

disruption.

Compliance

- Assist with budgetary requests, analysis and reporting

- Assist with researching, analyzing and reporting budget variances

- Coordinate portfolio and responsibility changes with data management team to update location service matrix as needed.

- Train vendors/engineers on all applicable software platforms as needed (CMMS, etc.)

- Electrical distribution (Low Voltage) coordination work – Senior Technician

- Any and all duties/tasks as assigned.

- Responsible in space planning for allocation and utilization of space or re-organizing current premises for new building occupants include plotting and updating floor layout plan on AutoCAD.

- Arranging/monitoring contractor on PTW process

Qualifications and Ideal Experiences

• Diploma in Engineering/A4 Chargeman Certification from Suruhanjaya Tenaga.

• Registered Electrical Worker or equivalent.

• 3 – 4 years of relevant experience in engineering or constructions services.

• 1 – 2 years' experience in the operation of electrical and mechanical services in Tier III or

equivalent data centre or critical facility.

• Critical environment experience within similar sized site or operation.

• Experienced with continuous improvement initiatives and preparation of reports.

Location:

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