Network Engineer

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Teleperformance Full time 60,000 - 80,000 per year


Qualifications

  • Degree in Computer Science, Computer Engineering, Electronics and Communications Engineering and other related IT courses.
  • Equivalent complete IT training certification.
  • 1-2 years experience as PC Specialist, Desktop Specialist, Technical Support or Telecom.
  • Analyst in an Enterprise setting preferred
  • Must have an extensive knowledge of Windows 7 and latest desktop operating system.
  • Must have a working knowledge of Windows Server 2007 and latest server operating system including Active Directory.
  • Must have a working knowledge of AVAYA VOIP phone units.
  • Must have strong knowledge of MS Office products.
  • Must have understanding of basic LAN, telephony and desktop applications.
  • Ability to respond to various inquiries.
  • Ability to effectively present ideas and concepts to all levels of audiences.


Responsibilities

Responsibilities:
  • Implement Teleperformance Global Essential Compliance and Security Policy.
  • Perform user account management.
  • Perform Windows Desktop administration (modifying login scripts, rolling out Desktop changes through Group Policy, applying desktop patches, etc).
  • Perform VOIP phone unit administration, installation, deployment.
  • Provide technical guidance to End Users after escalation from Service Desk.
  • Assist the Site IT Manager in the day to day management of IT operations.



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