Mgr, Factory Quality

The group you'll be a part of
The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The impact you'll make
The Factory Quality Manager will oversee the activities of the Quality assurance, developing, implementing, and maintaining Quality related systems and processes for the organizations products. This role is responsible for creating and maintaining a Best-in-Class Quality result for systems shipped to customers. This is a high visibility position that requires a seasoned and well-rounded candidate with experience in structured problem solving, handling customer escalation, data analytics, lean 6 sigma and various sills related to leadership and coaching.

What You'll Do

• Manages a team of Quality Engineers including coaching and mentorship in their task and development.
• Functional quality leader directing the development and implementation of activities in the factory to meet quality goals within a cross-matrixed and global organization.
• Develop strategies, implement and monitor processes and operating systems for the manufacturing quality systems. Metrics driven and a solid decision maker.
• Responsible for maintaining and improving all quality processes and related metrics. External Quality performance as well as Cost of Quality.
• Drives activities and resources to respond to the customer on quality resolution and requests. Empowered to identify, recommend, and drive preventative actions within respective function.
• Responsible for monitoring quality of Investigation & RCCA (Root Cause/Corrective Action) conducted by QEs and stakeholders in ensuring high probability that issues will not recur in factory.
• Leads response to factory escalations requiring cross functional coordination and subject matter expert consultation.
• Supports all Global Quality and GOPS quality projects and Management System Assessments (Audits).

Preferred Qualifications

• Bachelor's degree on Engineering or related field.
• Factory Quality excursion management & operations management.
• Minimum 6 years of managerial experience.
• Excellent analytical & problem-solving skills.
• Knowledge of industrial / manufacturing processes, human factor, organizational behaviour.
• Strong understanding in problem statement creation and root cause determination (8D/5Why/Ishikawa).
• Strong communication, interpersonal and negotiation skills.
• Able to work in a fast-paced environment.

Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.