S2P SLM Data Steward Expert

1 week ago

Kuala Kubu Baharu, Selangor, Malaysia Novartis Full time

Job Description Summary

#LI-Hybrid
Location : Selangor, Malaysia

The S2P SLM Data Steward Expert is a subject matter expert responsible for maintaining, governing, and optimizing vendor master data quality within the Source-to-Pay lifecycle. You will validate incoming requests, ensure compliance with corporate standards, perform data integrity checks, call back, sensitive checks and continuously seek out opportunities to improve processes and enhance data accuracy. A deep understanding of SAP, MDG-S, ORO, excel master data modules is critical, as is the ability to collaborate effectively with internal and external stakeholders.

Job Description

Key Accountabilities & Responsibilities

Expert-Level: Drive and coordinate continuous Improvements and Team operational governance, act as SME within the Team and towards Business, managing exceptions and complexity in an E2E manner. Provide coaching and counseling to junior team members.

  • Supplier Master Data Maintenance

  • Validate the correctness of incoming requests for vendor creation and updates, ensuring proper supporting documentation is provided.

  • Manage data entry and data quality checks in S360 (ORO platform), ensuring alignment with Novartis policies.

  • Oversee special projects related to vendor data e.g., listing new vendors, unblocking suspended vendors.

  • Data Quality & Compliance

  • Conduct regular data audits, identifying duplicates, outdated records, and formatting inconsistencies.

  • Perform root cause analysis of data issues; take corrective action to prevent recurring errors.

  • Champion adherence to Novartis Internal Controls & System (or equivalent) requirements, ensuring all processes align with established internal controls.

  • Process Improvement & Governance

  • Contribute to defining and implementing a Master Data Governance model, including approval workflows and data lifecycle management.

  • Identify opportunities for process enhancements, leveraging analytics and best practices to drive efficiency.

  • Assist in developing and documenting Desk Top Procedures for data stewardship functions.

  • Stakeholder Collaboration

  • Act as a central point of contact for vendor master data inquiries from Finance, Procurement, and other relevant teams.

  • Communicate effectively with both internal and external stakeholders, providing guidance on data requirements.

  • Deliver end-user training and support, promoting best practices in data management across the organization.

  • Reporting & Analytics

  • Generate and distribute regular data quality metrics and performance reports.

  • Track Key Performance Indicators (KPIs) to measure progress in data cleansing, data completeness, and process compliance.

  • Present findings and recommendations to management and cross-functional teams for continuous improvement.

Essential Requirements

  • Bachelor's degree in Business, Finance, Accounting, Data Management, or a related field.

  • Strong proficiency in SAP (S4/HANA) or similar ERP systems; knowledge of ETL tools is a plus.

  • Knowledge about ORO is nice to have

  • Excellent attention to detail, critical thinking, and analytical skills.

  • High level of proficiency in MS Office (Word, Excel) for reporting and data analysis.

  • Strong communication skills (written and verbal) in English; additional European language(s) is a plus.

  • Availability to work in shifts when required, maintaining flexibility for urgent data-related requests.

  • 5+ years proven track record in SAP Master Data Governance (MDG) or SAP Master Data Management (MDM). 

  • Operations Management and Execution.

Languages (verbal & written):

  • English.

  • Plus one other language of Japanese/ Korean/ Thai/ Vietnamese (preferable).

Commitment to Diversity and Inclusion / EEO paragraph:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

Building Effective Teams, Compliance And Controls, Continuous Process Improvement, Critical Thinking, Esg Data Management, Financial Accounting, Financial And Management Reporting, People Development, Process Optimization, Rapid Problem Solving

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