Program Manager – Global Trade Operations

12 hours ago

Bayan Lepas, Penang, Malaysia Altera Full time

Job Details
Job Description:
Position Summary
We are seeking a highly skilled
Program Manager
to lead and manage global trade operations with a strong focus on
Malaysia customs regulations
. This role will serve as the primary point of contact for all internal and external stakeholders regarding customs compliance and trade operations. The ideal candidate will ensure seamless execution of import/export activities, maintain regulatory compliance, and drive process improvements across global trade functions.

Key Responsibilities

  • Global Trade Operations Management

  • Oversee and manage end-to-end global trade operations, including import/export processes, documentation, and compliance.

  • Ensure adherence to international trade regulations and company policies.

  • Customs Compliance (Malaysia Focus)

  • Act as the subject matter expert on Malaysia customs regulations, tariff classifications, and trade compliance requirements.

  • Monitor regulatory changes and implement necessary process updates to maintain compliance.

  • Stakeholder Engagement

  • Serve as the focal point for internal teams (Supply Chain, Logistics, Finance, Legal) and external partners (customs brokers, freight forwarders, government agencies).

  • Provide guidance and support on customs and trade-related inquiries.

  • Risk Management & Process Improvement

  • Identify compliance risks and develop mitigation strategies.

  • Drive continuous improvement initiatives to optimize trade operations efficiency and reduce costs.

  • Reporting & Analytics

  • Prepare and present trade compliance reports and performance metrics to leadership.

  • Maintain accurate records for audits and regulatory inspections.

Qualifications
Qualifications:

  • Bachelor's degree in Supply Chain Management, Logistics, International Business, or related field.
  • Minimum 5+ years of experience in logistics or global trade operations and customs compliance.
  • Strong knowledge of Malaysia customs regulations and global trade requirements.
  • Proficiency in ERP and trade compliance systems (SAP, Oracle).
  • Excellent communication and stakeholder management skills.

Preferred Skills

  • Professional certifications (e.g., Certified Customs Specialist, Certified International Trade Professional).
  • Experience in managing global trade programs in a multinational environment.
  • Strong analytical and problem-solving abilities.

Job Type
Regular

Shift
Shift 1 (Malaysia)

Primary Location:
Penang 15, Penang, Malaysia

Additional Locations:
Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

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