Warehouse Operation Officer

7 days ago


Kota Damansara Selangor, Malaysia Flash Express Full time 25,000 - 60,000 per year

Job Description:

  • Oversee daily warehouse operations including parcel storage, sorting, and dispatch to ensure minimal loss and maximum efficiency.
  • Communicate effectively with customers and internal teams across all channels to provide support and resolve basic delivery or receiving issues.
  • Verify customer information for accuracy and timeliness in accordance with operational standards.
  • Prepare and review daily, weekly, and monthly reports related to undelivered parcels, delivery exceptions, and corrective actions to ensure timely resolution.
  • Compile daily earnings reports and monitor branch-level financial systems to evaluate operational performance.
  • Stay updated on relevant technologies and best practices to enhance operational efficiency.
  • Support additional tasks and special projects as assigned by the supervisor.

Criteria:

  • Minimum qualification: SPM or Diploma in Logistics, Supply Chain, or related field.
  • At least 1 year of experience in warehouse or express delivery operations.
  • Proficient in Microsoft Office, especially Excel (Pivot Tables, VLOOKUP).
  • Ability to communicate in Chinese or English is an added advantage.
  • Strong communication, negotiation, and coordination skills with internal and external stakeholders.
  • Critical thinker with a proactive mindset, committed to continuous improvement and achieving results.


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