Sanctions Screening Analyst

Job Type: Permanent - Full Time

Location: Kuala Lumpur

Job Category: Insurance & Superannuation

Job Description
Let's grow together
Zurich Cover-More is one of the world's largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world's travellers every year, making sure we are there every step of their journey.

Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2600 employees with teams in North America, Europe, Latin America and Asia Pacific.

Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers.

What's the job?

• You will conduct daily sanctions screening across customer onboarding, payments, and other relevant data.
• Review and investigate alerts to determine whether they are true matches or false positives.
• Document investigation outcomes clearly in line with internal procedures.
• Escalate confirmed or potential matches to the compliance or sanctions team for further review.
• Stay updated on changes to sanctions lists and ensure screening processes meet current regulatory requirements.
• Support system tuning and testing to enhance screening efficiency and reduce false positives.
• Contribute to the development of sanctions-related policies, procedures, and training materials.
• Assist with audits, regulatory inquiries, and compliance reporting as needed.

What are we looking for?

• You will have at least 3 years prior experience in a sanctions screening role.
• Solid understanding of global sanctions regimes (e.g., OFAC, UN, EU, UK HMT).
• Hands-on experience with sanctions screening tools and systems.
• Strong analytical and investigative skills, with high attention to detail.
• Ability to interpret regulatory requirements and apply them to operational processes.
• Effective written and verbal communication skills.
• Background in financial services, compliance, or financial crime functions is preferred.

Why choose us?
We value optimism, caring, togetherness, reliability, and determination.

We have more than 2900 employees worldwide: we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global purpose to look after travelers, at every step of their journey.

Job flexibility
. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures our employees maintain work-life balance.

Career growth
. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth.

Take the time you need, for you and your community
. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme.

Diversity and inclusion
. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Apply today and let's go great places together