Business Analyst
1 day ago
Company Description
SavePro Digital Solutions, founded in 2023 and headquartered in Kuala Lumpur, is a forward-thinking tech company committed to driving digital transformation across Southeast Asia. We help businesses embrace cutting-edge technology to become more agile, efficient, and future-ready. Whether it is a government agency, SME, or enterprise, we offer the tools and expertise to help automate workflows, strengthen security, and scale operations in the digital age.
About the Role
We are seeking an experienced and strategic Senior Business Analyst to join our growing team. In this role, you will play a key part in shaping business strategies, driving process optimization, and ensuring the successful delivery of technology solutions that align with organizational goals. You will work closely with cross-functional teams and stakeholders to translate business needs into actionable insights and innovative solutions.
Key Responsibilities
- Lead requirements gathering, documentation, and analysis across business units and projects.
- Identify process inefficiencies and recommend scalable, cost-effective, and technology-driven solutions.
- Conduct market research and competitor analysis to support strategic and operational decision-making.
- Analyze data sets, develop dashboards, and present actionable insights to senior stakeholders.
- Oversee the design, testing, and implementation of new business systems or enhancements to existing platforms.
- Monitor key performance indicators (KPIs), track project outcomes, and prepare executive-level performance reports.
- Collaborate with IT, product, finance, and operations teams to ensure business objectives are met.
- Provide mentorship and guidance to junior analysts within the team.
Required Qualifications
Education:
- Bachelor's degree in Business, Finance, Economics, IT, or a related field.
Experience:
- Minimum 5 years of experience in a Business Analyst or related analytical role.
- Candidates with 2-3 years of experience can be considered for the junior role.
- Proven experience working with government agencies or public sector digital transformation projects.
- Demonstrated ability to manage multiple large-scale projects from concept to implementation.
Technical Skills:
- Strong analytical and problem-solving capabilities.
- Proficiency in Excel, Power BI, and other data visualization or reporting tools.
- Working knowledge of SQL, CRM, or ERP platforms.
- Familiarity with KRISA and government digital performance frameworks
Soft Skills:
- Excellent communication, presentation, and stakeholder management skills.
- Strong organizational skills and attention to detail.
- Ability to think strategically while maintaining a hands-on approach to problem-solving.
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