Beauty Trainer

1 week ago

Parit, Perak, Malaysia Hebe Beauty Style Sdn Bhd Full time 4,160,000 per year

The District Trainer is the primary on-ground support and trainer for Beauty Advisors (BAs) across a designated region. This role ensures that all BAs receive consistent product knowledge, selling guidance, and in-store coaching to elevate service quality and drive retail sales. Acting as a bridge between HQ and frontline teams, the District Trainer provides market feedback, conducts store audits, and plays an essential role in executing training strategies at the store level.

Job Responsibilities:

In-Store Coaching & Field Training

  • Conduct regular store visits (minimum 3 stores per day) to coach and guide BAs.
  • Deliver real-time selling techniques coaching and customer engagement support.
  • Observe and provide feedback on BA performance, customer interaction, and product pitching.

Product Knowledge & Campaign Training

  • Conduct in-store or cluster-based training sessions on new product launches, campaign mechanics, and brand messaging.
  • Ensure all BAs are equipped with updated and accurate product information.
  • Support new BA onboarding and intensive training before key campaigns.

Store Operations & Display Checks

  • Monitor POSM placement, product display accuracy, cleanliness, and adherence to VM standards.
  • Ensure new launches and promotional setups are executed correctly.

Reporting & Feedback

  • Submit daily ISS (In-Store Support) reports summarizing observations, BA performance, and display audits.
  • Highlight operational issues and training needs to the Resident Trainer or Training Manager.

Market Intelligence & Competitor Scan

  • Observe and report on competitor campaigns, display, strategies, and customer engagement tactics.
  • Provide frontline insights for internal reference and improvement.
  • Any other duties and projects assigned by the superior or the company.

Job Requirements:

  • Minimum 2-3 years in retail, including 1-2 years as a trainer in skincare and/or cosmetics, with core knowledge of related products.
  • Preferably, a Senior Executive specializing in Personal Care, Beauty, Retail Service, or equivalent.
  • Willing to travel & stay overnight (Northern-Perak).
  • Extensive training experience, including delivery and coaching for detailing and sales growth.
  • Highly driven, energetic, flexible and strong team-spirited.
  • Proficient in presentation and strong verbal/written communication skills in English, Bahasa Malaysia.

Job Type: Full-time

Pay: RM3, RM3,500.00 per month

Benefits:

  • Additional leave
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Application Question(s):

  • Are you able to start immediately?
  • Do you have any trainer experience in skincare and/or cosmetics?
  • Do you possess own transport?

Willingness to travel:

  • 100% (Preferred)

Work Location: In person