Director, Network Services, Analytics

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Mastercard Full time 120,000 - 240,000 per year

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Network Services, AnalyticsOverview and context of the role and team

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data, networks and partnerships, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

The Services Team
The Services team is the professional services arm of Mastercard, providing cutting-edge services that address key issues facing our customers. Focused on thinking big and scaling fast, this team is responsible for end-to-end solutions for a diverse customer base. We combine traditional management consulting with our rich data assets and in-house technology / security platforms, to provide our clients with powerful strategic insights and execution capabilities. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, security products, business experimentation, and data-driven information and risk management services.

The Asia Pacific, Network Services Team
The Network Services team focuses on advancing our payment ecosystem's development priorities at the country/regional level, by identifying pain-points that cut across multiple clients in a geography, designing market-wide services solutions in close collaboration with the Product organization.

Job description
The position will be expected to lead analysis that supports the wider Network Services remit, including:
- Revenue optimization tactics across certain program types
- Opportunity identification / origination at the market / regional level
- Key analysis to support proposal development
- Value quantification analysis for in-flight & pipeline programs

You will have the opportunity to own to specific programs, prepare relevant documentation for strategic internal client engagements across a range of topics, countries and types of products. Working with technology and data, you will generate key analytical work covering market problems. Overseeing ongoing business opportunities that are in-flight, program opportunity pipeline and closures, you will also create creative and useful analyses to address client problems, synthesize analyses into clear, sound recommendations, and create effective, impactful storylines.

Qualifications
Core competencies

• Self-directed and motivated

• Ability to accept ambiguity and work in a fast paced, innovative environment.

• Strong Analytics and consulting skillset: proficiency in structuring content into compelling narratives (PowerPoint, Excel)

• Written and Verbal communication: ability to articulate value proposition, engender alignment and convey excitement to internal and external stakeholders.

Qualifications

• MBA or relevant Graduate degree required

• Consulting experience from a top-rated consulting firm, leading financial services recommended.

• Advanced Word, Excel and PowerPoint skills.

• Experience in in payments and / or retail banking

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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